HS Intern- Connally HS

A+ Federal Credit Union•Austin, TX

About The Position

A+FCU is hiring a high school intern to provide exceptional customer service to members and prospective members. The intern will assist with financial matters by processing transactions, identifying members’ needs, and recommending relevant financial solutions. The position offers exposure to a career in financial services and opportunities to develop service skills. Applicants must attend the high school corresponding to the internship. The required availability is 12:45–5:30 and at least two Saturdays per month. Interns must be available to work at a partner branch during school breaks and holidays, attend meetings at the partner branch, and complete a two-week summer training session that combines virtual and in-person training. Reliable transportation is required.

Requirements

  • Must be a student at the corresponding high school; applicants must attend the school where they are applying to intern.
  • Must be a junior or senior and at least 16 years of age.
  • Excellent people skills and a focus on sales and service.
  • Public speaking ability, including presentations and community events.
  • Reliable transportation.
  • Availability from 12:45 to 5:30 and at least two Saturdays per month.
  • Availability to work at the partner branch during school breaks and holidays, including winter break, spring break, government holidays, and summer break.
  • Six months of work experience preferred.
  • Ability to reach, bend, stoop, or stand as necessary.
  • Manual dexterity to key in data.

Nice To Haves

  • Six months of work experience.

Responsibilities

  • Courteously greet current and prospective members.
  • Assist members with account and product inquiries and conduct applicable member transactions.
  • Operate and maintain a cash drawer.
  • Consistently meet or exceed established sales and loan goals.
  • Assist with daily balancing of the coin machine.
  • Maintain member confidentiality.
  • Participate in outside business development and community or education events.
  • Attend meetings at the partner branch.
  • Complete a two-week summer training session involving virtual and in-person training.
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