HRSS Specialist (SCAN Temp)

SCAN Health Insurance • Long Beach, CA

1d • $32 - $40 • Remote

About The Position

The HR Operations and Onboarding Specialist is responsible for optimizing HR operations and delivering an exceptional onboarding experience that sets the foundation for long-term success for all entities. This role focuses on managing the entire onboarding process, including pre-arrival preparations, background checks, I-9 verifications, and first-day readiness, ensuring that new hires feel welcomed, informed, and supported from day one. By collaborating closely with HR, leadership, and employees, this position plays a critical role in HR operations by leading initiatives that are created to deliver a successful and memorable onboarding experience.

Requirements

• Bachelor's Degree or equivalent experience
• 3+ years of related experience in human resources operations, employee engagement or a similar role.
• Experience with HR systems such as Workday, ATS, background check vendors etc.
• Experience with employee feedback tools, engagement platforms and HR information systems.
• Data driven mindset with experience in creating and analyzing reports and dashboards.
• A background check is required.

Nice To Haves

• Experience in onboarding within a fast paced, dynamic environment (preferred).
• Experience in managing employee engagement or culture-building programs (preferred).

Responsibilities

• Own the onboarding process for new hires, ensuring a smooth transition into the company for all entities.
• Keep onboarding materials such as new hire/manager guides and welcome kits accurate and current.
• Gather feedback from new hires and managers to continuously improve the onboarding experience while ensuring a consistent and effective onboarding experience.
• Collaborate with department heads to ensure new employees have the necessary tools, resources, and training.
• Identify process improvement opportunities and update onboarding documents, checklists, and other relevant materials.
• Support new hires throughout the onboarding process, answering questions and addressing concerns.
• Ensure that compliance is maintained with all legal and organizational requirements during the offer and onboarding process (e.g., completion of I-9 forms, background checks).
• Design, implement, and oversee employee engagement programs and initiatives to enhance employee satisfaction and retention.
• Collaborate with HR, managers, and leadership to promote a positive company culture that aligns with company values.
• Develop and manage employee feedback mechanisms, including new hire surveys, focus groups, and suggestion programs.
• Partner with HR to ensure smooth onboarding, offboarding, employee transitions, ensuring employees feel supported throughout the entire employee journey.
• Monitor and assess the effectiveness of employee experience initiatives, recommending adjustments or improvements, as necessary.
• Act as a liaison between employees and leadership to address concerns, feedback, or suggestions.
• Stay informed about best practices and emerging trends in employee engagement and experience.
• Audit review of new hire information.
• Create and maintain new hire and other onboarding reports shared with other business partners.
• Support Talent acquisition with timely support of executive level candidates ensuring a strong candidate experience.
• Own our contingent workforce for all entities. This includes onboarding and all supporting initiatives.
• Own the monthly reporting for all employees to Streamline Verify. This system provides monthly exclusion checks.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Benefits

• Robust Wellness Program
• Excellent 401(k) Retirement Saving Plan with employer match
• An opportunity to become part of a team that makes a difference to our members and our community every day!
• inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree