HRIS Support Specialist

FitzGerald Financial Group - Division of TowneBank Mortgage•Suffolk, VA

5h•$55,000 - $65,000•Onsite

About The Position

The HRIS Support Specialist’s primary responsibilities include entering employee changes in HRIS, ensuring data in the system is accurate and up to date and serving as a point of contact for the Human Resources Information System for employees and management within Towne.

Requirements

Advanced knowledge of Microsoft Office products (Excel, Outlook, Access)
High attention to detail is a must
Ability to maintain large amounts of data such as facts, figures and numbers
Ability to maintain strict confidentiality at all times
Ability to troubleshoot and research in order to solve problems
Ability to collaborate and interact with different individuals from all organization levels
Ability to adapt to changing pace and environment and ever-changing priorities
Ability to prioritize requests and manage time accordingly
Exercises sound judgment and decision-making skills
Excellent oral and written communication skills and demonstrated ability to communicate and interact with both employees and management at all levels within the organization
Excellent organizational skills

Nice To Haves

Bachelor’s degree in human resources, business, information management, project management or related field
Human resources, system analysis, project management, and/or process improvement experience
Certification in Human Resources, IT, or Project Management
Knowledge of human resources and payroll processes
Ability to develop measures and report on key performance indicators
Experience with UKG/UltiPro HR system, or similar HR system

Responsibilities

Provides support for all lines of business by assisting with troubleshooting efforts to diagnose and solve problems within HRIS. This includes, but is not limited to corrections to employee data, report requests, login issues and access to timecards.
Works with managers and lines of business to enter employment-related changes (including but not limited to transfers, promotions, pay increases and terminations) to employee profile in HRIS and approves entries made by others, as needed; notifies other departments and process-owners, as needed
Maintains approval requirements as it relates to employment related changes for various divisions
Maintains high level of accuracy and data integrity
Assists with creating and maintaining HRIS functional documentation, standard operating procedures, as well as a documentation library of procedures and available reports for users
Assists with training on HRIS, its related processes within the organization and any new functionality if implemented
Provides process improvement recommendations based on company/user needs
Assists managers and upper-level management with salary requests and job/salary history information as needed
Creates various ad-hoc reports to meet the needs of various departments and lines of business within the Towne enterprise
Attends regular training opportunities and user conferences to stay abreast of changes within the system
Handles other duties and special projects as assigned