HRIS Manager

Proper Hospitality Careers•Santa Monica, CA

5d•$110,000 - $120,000•Hybrid

About The Position

Proper Hospitality is seeking an HRIS Manager for its Corporate People & Culture team. The role owns the accuracy, security, performance, and scalability of the people systems supporting 12 hotels and future properties. It is a hands-on position connecting People & Culture, Finance, IT, and property teams, with primary responsibility for administering UKG and ensuring that it is reliable and easy to use for hiring, onboarding, pay, scheduling, and colleague development. The HRIS Manager configures and maintains UKG, oversees colleague data and connected system integrations, and creates dependable reporting for People & Culture, property leadership, and executives. The role partners with senior and property People & Culture leaders to improve processes, automate manual work, support company priorities, and lead HRIS setup and go-live work for new property openings. The position also includes site visits and opportunities to learn hospitality operations directly from property teams. The position is in-person hybrid at the Santa Monica, California office, three days per week. Compensation is $110,000–$120,000, based on experience and skills.

Requirements

Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field; equivalent experience is considered.
4–6 years of experience administering an HRIS or HCM platform, including hands-on data management, reporting, and system configuration.
Hands-on experience administering UKG Pro, Ready, or Workforce Central, or a comparable enterprise HRIS such as Workday or ADP, including configuration, security roles, workflows, and report writing.
Experience managing integrations with payroll, benefits, and timekeeping systems, with an understanding of data structures, file formats, and data mapping.
Working knowledge of core HR, onboarding, time and attendance, scheduling, payroll, and benefits processes.
Working knowledge of employment laws and record-keeping requirements, including I-9, wage and hour, multi-state, and data privacy requirements.
Advanced Excel skills, including pivot tables, lookups, data cleansing, and handling large files; strong reporting skills, including dashboards used by others.
Methodical troubleshooting skills, including reproducing and isolating issues, identifying root causes, and explaining technical issues in plain language.
Exceptional attention to detail and sound judgment and discretion when handling confidential colleague information.
Strong project management skills and ability to manage competing priorities and meet payroll and reporting deadlines in a fast-paced environment.
Clear written and verbal communication skills, including the ability to train and support colleagues at all levels.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and SharePoint.
Ability to work in an office environment and sit and work at a computer for extended periods.
Ability to occasionally lift up to 20 pounds.

Nice To Haves

Experience in a multi-property, multi-state, or multi-entity environment; hospitality, restaurants, or retail experience is a strong plus.
UKG certifications or experience with UKG Dimensions, Pro WFM, or Pro Onboarding.
Experience supporting new property openings or rapid multi-site growth.
Experience with applicant tracking, benefits administration, learning management, and performance management systems.
Experience using AI tools and automation to streamline HR operations.
HRIS or HR technology certifications, such as HRIP, SHRM-CP, or PHR/SPHR.
Prior HR operations, people analytics, or leadership experience.

Responsibilities

Administer and configure UKG, including workflows, business rules, approval chains, organizational structures, and system enhancements.
Manage system releases, upgrades, testing, change documentation, end-user communications, issue resolution, vendor tickets, and HRIS request prioritization.
Maintain accurate, complete, and consistent colleague records; establish data standards and procedures; conduct audits and reconciliations; and correct errors and duplicates with property partners.
Process and validate mass data loads and updates for compensation, organizational changes, and new property openings.
Manage and monitor integrations and data feeds between UKG and payroll, benefits, timekeeping, applicant tracking, learning, the data warehouse, and other connected systems.
Troubleshoot interface errors and data discrepancies, identify root causes, and implement lasting fixes.
Support implementation of systems and modules through requirements gathering, data mapping, testing, and go-live support; automate recurring operational work.
Build and maintain standard and ad hoc reports and dashboards, including headcount, turnover, retention, demographics, compensation, and compliance metrics.
Provide accurate data and analysis to People & Culture, property General Managers, Finance, and executives; support surveys, workforce planning, budgeting, and special projects; and create self-service reporting tools.
Partner with analytics and data teams to ensure HR data is clean and well-defined for advanced analytics and AI-enabled workflows.
Manage user roles, permissions, security groups, and periodic access reviews; maintain records and required documentation in line with applicable laws and retention policies.
Support internal and external audits and respond to data requests from Legal, Finance, and outside agencies.
Partner with Payroll and Finance to support accurate, timely pay, including tip credit, overtime, and multi-state requirements.
Maintain benefits eligibility, enrollment, and carrier data; support open enrollment configuration and testing; and prepare and validate compensation cycle data.
Identify opportunities to simplify and automate People & Culture processes; develop user guides and training materials; and train People & Culture teams and property managers.
Support General Managers and department heads with system questions and lead HRIS setup, hiring workflows, and go-live support for new property openings.
Partner with the Director of People & Culture and the broader team to align system capabilities with company priorities.
Take part in property visits, operator training, and hands-on learning with front desk, food and beverage, events, and housekeeping teams.
Perform other HRIS and People & Culture duties as assigned.

Benefits

Medical, dental, and vision coverage through Aetna.
Company-subsidized Equinox and ClassPass memberships, wellbeing workshops, and mental health resources.
Employee Assistance Program offering confidential emotional wellbeing, financial planning, and life-management support.
Flexible paid time off and 11 paid holidays each year for corporate team members.
Paid parental leave for eligible employees welcoming a child through birth, adoption, or foster placement.
Hybrid work practices for eligible roles.
401(k) with a company match of 50% of employee deferrals, up to the first 4% of eligible compensation.
Employer-paid life and disability insurance, with optional additional coverage.
Financial planning tools and workshops.
Hotel stays at 75% off BAR, with a $100 floor, across the Proper portfolio.
50% off participating Marriott Design Hotels.
75% off food and beverage at Proper Hospitality outlets.
Complimentary or subsidized parking, cell phone reimbursement, and hospitality and retail discounts.
Training, leadership programs, mentorship, and cross-property mobility.
Opportunities for local volunteerism, sustainability, and charitable partnerships.