HRIS Analyst

iHerb, LLC • Irvine, CA

1d • $69,150 - $95,000

About The Position

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now. The HRIS Analyst role will drive the hands-on maintenance, optimization, and day-to-day support of the organization’s HR related systems with a special focus on the Workday platform. This role bridges the gap between technology and operations by participating in system configurations, data conversions, and testing new functionalities, alongside managing vendor release activities like impact analysis and feature deployment. The HRIS Analyst will also provide troubleshooting support to resolve system issues and assist with end-user training.

Requirements

• Ability to exercise discretion, judgment, tact, and poise in handling highly sensitive and confidential information
• Proactive curiosity beyond simply completing tasks, with a passion for solving problems and growing core knowledge base
• Comfortable with continuous learning with new technologies such as AI tools
• Excel knowledge (Vlookup, pivot tables, basic functions)
• Workday configuration across multiple SKUs
• Generally requires a minimum of 2 years of hands-on experience using Workday in any of the functional areas.

Responsibilities

• Managing the HR Systems Servicedesk ticket queue and triage incoming tickets
• Provide prompt, ongoing support for team members by researching and resolving system issues and building effective solutions.
• Participate in testing new system functionalities, support end-user training, system configurations, data conversions, and vendor release activities.
• Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality
• Maintain documentation for work instructions and process flows.
• Design, build, and maintain Workday reports and dashboards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level