HRIS Analyst

Belk • Charlotte, NC

1d

About The Position

The HRIS Analyst position is responsible for HR operational and system support to all Belk locations and will serve as an escalation point to resolve issues. This position is expected to function as developer and Tier 3 support for HR systems as part of the HRIS team while ensuring that service level agreements (SLAs) are met for all tasks.

Requirements

• Associate degree and/or equivalent years of experience
• 4 or more years of applicable experience.
• Extensive end-user experience or configuration experience with Workday HCM is required
• Basic to intermediate Microsoft Office knowledge is also required
• Experience in HR Operations and a customer service environment
• Excellent communication and customer service skills. Role will be expected to communicate well at all levels of the organization
• Time management skills to meet critical SLAs across all transaction types
• Detail oriented with strong organizational and planning skills
• Demonstrated ability to handle and maintain confidential information

Nice To Haves

• Bachelors degree and/or equivalent years of experience
• 4 or more years of applicable experience.
• Experience with Workday is required

Responsibilities

• Function as system administrator and for one or more HRIS-managed systems, including development, configuration and table maintenance of Workday.
• Tier 3 support for one or more HRIS-managed systems. This includes acting as point of contact for the vendor representative, configuring the system as needed, User Acceptance Testing (UAT) for changes to the vendor system, notifying end users of any down time or changes to the system, and documentation of processes and procedures surrounding the system
• Develop job aids to support the HRIS team and functional users and train as needed
• Responsible for achieving measurable results related to transaction volume, accuracy and timeliness
• Recommend opportunities for system enhancements to simplify and streamline operations
• Prepare reports to monitor performance and completion rates as needed
• Maintain and update highly confidential information on a daily basis
• Special projects and other duties as assigned

Benefits

• We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Above all else, here you’ll find opportunities to make huge impact. It's the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree