HR - Workday Product Lead
About The Position
The HR Systems Product Lead provides operational leadership and execution excellence within the HR Systems organization. The role requires a strong customer orientation, knowledge of Human Resources business processes, and expert technical knowledge of HR technology platforms, particularly Workday HCM, with emphasis on Benefits, Compensation, and Time and Absence. Acting as product owner for these technologies, the lead provides visibility into team work, estimates delivery timelines for issue fixes and product enhancements, supports the team in meeting deadlines, and communicates effectively with the business. The role evolves the relevant technology portfolio and roadmap in partnership with HRIS leadership, HR business owners, and other stakeholders. It owns Workday system administration, including configuration, business processes, security and compliance, notifications, auditing, and data quality. It manages vendor-led releases and enhancements, testing, issue resolution, reporting support, data loads, compliance enablement, quality assurance, requirements gathering, end-user requests, escalations, and knowledge management.
Requirements
- 5+ years of experience configuring and managing Workday HCM and other HR systems, including business processes, data structure, domain and business-process security, EIBs, reporting and calculated fields, and data auditing.
- Knowledge of HR business processes.
- Strong Microsoft Excel skills.
- Experience developing reports and calculated fields in Workday.
- Strong service orientation and a high sense of ownership and accountability.
- Ability to work independently and as part of a team.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Strong work ethic and motivation to achieve goals and exceed expectations.
- Exceptional time-management skills and ability to handle multiple assignments and meet deadlines.
- Systems thinking, process orientation, and significant attention to detail.
- Superior interpersonal, written, and oral communication skills.
- High level of executive presence.
Nice To Haves
- Bachelor’s degree in Computer Science, Information Systems, or a related field preferred.
- Experience in other Workday areas, such as position management, talent/performance, compensation, benefits, absence, or time tracking.
- Change management experience.
Responsibilities
- Evolve the Benefits, Compensation, and Time and Absence technology portfolio and roadmap in partnership with HRIS leadership, HR business owners, and business stakeholders.
- Maintain relationships with business partners to ensure visibility and collaboration on issue resolution and enhancements.
- Drive and maintain Workday Benefits, Compensation, and Time and Absence capabilities within the HR Systems team.
- Own and execute Workday system administration, including configuration, business processes, security and compliance, notifications, auditing, and data quality management.
- Manage capability-specific, vendor-led releases and system enhancements, including configuring and developing features, deploying enhancements, and creating and executing test plans, user acceptance tests, and regression tests.
- Support operational excellence in existing systems of record, continuously evolve processes, prioritize issue resolution, and apply project management principles to longer-term initiatives.
- Manage bug and issue resolution, including root cause and impact analysis, solution design, and implementation, testing, and deployment of solutions.
- Support the Reporting & Analytics team in defining and testing organizational report and dashboard needs, including gathering requirements, designing, and testing.
- Configure, test, and process mass data loads through the Enterprise Interface Builder (EIB).
- Support compliance enablement through HRIS systems and processes, including liaising with key contacts about regulatory changes.
- Execute quality assurance efforts to ensure data and information accuracy.
- Participate in requirements-gathering sessions with functional subject matter experts, IT, and users.
- Support the broader HR Systems team with end-user requests and escalations, including developing knowledge management materials for training and education.
Benefits
- Competitive compensation and performance-based bonus or role-based sales incentive plan, as applicable.
- Growth and learning opportunities, including mentorship, apprenticeship, leadership courses, development programs, technical courses, and certification opportunities.
- Collaborative and positive culture with a diverse team.
- Hybrid work environment with flexibility to work from home and collaborate in offices.
- 20+ PTO days, holidays, and floating holidays in the first year.
- Medical, dental, and vision insurance.
- 401(k) with corporate match and immediate vesting; match up to $7,200 per year.
- Health-and-wellness-related allowance programs.
- Parental leave.
- Tuition reimbursement.
- Employee Stock Purchase Plan and opportunity to purchase company stock at a discount.
- Employee Assistance Program.
- Gartner Gives Charity Match.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
