OM Technician I

State of North Carolina•2020 Yonkers Road Wake, NC

9d•$33,902 - $53,498•Hybrid

About The Position

The Organizational Management (OM) Technician I serves as an integral member of the OM/PA Team with Classification, Compensation and Pay Administration (CC&PA) at Central HR. This position is the primary initiator of OM requests throughout their entire workflow process, ensuring high quality, accuracy, confidentiality, and excellent customer service at every stage. Additionally, the Technician provides office support to the CC section through file maintenance, reporting, updating position descriptions in Workday, and creating job aids and training materials.

Requirements

Associate’s degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.

Nice To Haves

Demonstrated experience working in a HR role applying HR Federal and State laws, and State policies, procedures, and best practices.
Hand-on experience working with Integrated HR systems to preferably process organizational management and/or personnel actions.
Experience creating reports to review and/or search position, employee, and organizational data.
Experience creating and maintaining position or employee data.
Technical Proficiency in using Microsoft Office such as Outlook, Excel, PDF, and Word.

Responsibilities

Responsible for initiating, monitoring, tracking, revising, and completing OM actions in the Integrated Human Resources Payroll System in a fast-paced environment.
Review OM requests for content, accuracy, and ensure supporting documentation is included before processing.
Provide guidance to HR and Admin staff on OM request requirements, OM rules, and OM best processing practices and positive customer experiences.
Generate a wide variety of position, employee, and organizational data reports, identify discrepancies, and work on corrections as applicable.
Process position description updates on Workday.
Work and collaborate with internal, external, and cross sections to smoothly complete action requests.
Assist with special OM projects and initiatives.
Work OM mass uploads.