About The Position

This role serves as the Subject Matter Expert (SME) for UKG Pro, focusing on technical configuration, integration management, and business process optimization. The specialist will be responsible for the architecture, administration, and integration of various HR and EHS systems, ensuring data integrity, seamless data flow, and compliance with regulations. The position requires a strong understanding of the human element in system design, aiming to empower users and enhance their experience. It sits at the intersection of people, technology, and operations, directly impacting labor costing accuracy and employee experience.

Requirements

  • 5-7+ years of hands-on experience with UKG Pro (formerly UltiPro) is required.
  • Demonstrated history of designing systems with the end-user in mind; viewing technology as a tool for empowerment, not just a set of rules.
  • Ability to document systems integrations and workflows to aid in system and process sustainability, troubleshooting, and end-user training.
  • Proven track record of managing integrations between HCM platforms and ERPs (specifically, IFS Cloud) or specialized timekeeping tools (TrackIt).
  • Proficiency in UKG Business Intelligence (Cognos) and advanced Excel.
  • Bachelor’s degree in Information Systems, Human Resources, Finance, or a related field.

Nice To Haves

  • Experience with Web Services, APIs, ETL, or XML/XSLT is highly preferred.
  • Familiarity with Benefit Carrier Connections (EDI) and BusinessSolver or similar benefit administration system workflows.

Responsibilities

  • Serve as the Subject Matter Expert (SME) for UKG Pro, overseeing configuration, security roles, and business process mapping.
  • Lead the deployment of new modules and the rollout of biannual UKG feature releases.
  • Maintain data integrity through regular audits and the development of sophisticated SQL-based or BI reports.
  • Act as the lead technical advisor for the selection and implementation of future HR or Environmental, Health, and Safety (EHS) systems, ensuring all new software aligns with the existing UKG Pro and IFS Cloud architecture.
  • Proactively evaluate current system limitations and research emerging integration tools or middleware to support the company’s growth and evolving compliance requirements.
  • Partner with third-party vendors to conduct "Proof of Concept" (POC) testing for new modules, ensuring high standards for data synchronization and user experience before full-scale rollout.
  • Own the API/EDI file exchange between UKG Pro and BusinessSolver to ensure seamless benefit enrollment and payroll deductions.
  • Manage the complex synchronization of truck driver timekeeping data into UKG Pro for payroll processing, and troubleshoot latency or data mismatches.
  • Facilitate the downstream flow of employee data and labor costing from UKG Pro into IFS Cloud or related systems, ensuring finance and project accounting teams have real-time visibility.
  • Sustain and develop integrations to enable specialized internal applications.
  • Manage the various integrations to enable accurate information sharing between UKG, Trimble Vista, and IFS Job Rate Management to sustain HCSS Heavy Bid and Heavy Job operational needs for our construction businesses.
  • Translate complex business requirements from HR, Payroll, Benefits, Shared Services, and Operations into technical specifications.
  • Interface with common project management frameworks, such as Waterfall or Agile, while collaborating with operations and business support peers.
  • Design and document automated workflows to eliminate manual data entry and reduce manual or redundant HR processes.
  • Configure UKG Pro workflows (Hire to Retire processes) to be intuitive and "mobile-first," specifically supporting our field-based truck drivers and construction crews.
  • Optimize UKG’s communication and engagement tools to reinforce company culture, engage employees, and aid in improved retention.
  • Approach complex system issues with the understanding that a data error directly impacts an employee’s paycheck or healthcare access; therefore, fixing the root cause of the issue is the only way to sustain employee trust.
  • Maintain the highest level of confidentiality while managing vast amounts of PII (Personally Identifiable Information), HIPAA-protected benefit data, and sensitive compensation structures.
  • Design and audit UKG Pro Role-Based Permissions (RBP) to ensure users have the minimum necessary access required for their roles, protecting the organization from internal data breaches.
  • Exercise impeccable judgment and discretion, recognizing that the role’s high-level system visibility requires a "privacy-by-design" mindset in every report created and every integration built.
  • Ensure all system configurations and data transfers remain compliant with labor laws and data privacy regulations, including GDPR, CCPA, and SOC2.
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