HR Systems Analyst

Sun LifeWaterloo, ON
CA$65,000 - CA$105,000Hybrid

About The Position

The HR Systems Analyst is responsible for the effective administration, support, and optimization of the organization’s Human Capital Management (HCM) system and other HR Information Systems. This role ensures that our systems are configured, maintained, and leveraged to support HR operations, reporting, compliance and overall business goals. The HR Systems Analyst works within an HRDS team to support HR, IT, payroll, benefits, and other stakeholders. Examples of responsibilities include streamlining processes, improving data accuracy, upholding operating standards, and delivering system changes that balance risk and digital employee experience.

Requirements

  • 0+ years of experience with HCM/HRIS systems configuration, Workday experience a plus
  • Familiarity with ticket management tools such as Jira or Service Now
  • Experience, or ability to adapt and learn, in participating in agile ceremonies such as daily stand-ups, backlog refinement, sprint reviews, and planning initiatives
  • Strong critical thinking, analytical, and problem-solving skills
  • Proficiency with Microsoft Office Suite, and intermediate level with Excel
  • Detail-oriented with a focus on data accuracy and integrity
  • Excellent communication skills and ability to collaborate across departments

Nice To Haves

  • Workday experience a plus

Responsibilities

  • Administer and maintain the system(s), primarily Workday, to include security, business processes/workflows, and configuration
  • Manage and track HR system related service and/or product enhancement requests and incidents through Jira (or other ticketing system) ensuring timely resolution and clear communication with stakeholders in accordance with our operating guidelines
  • Partner with HR and business teams to identify process improvements and system enhancements
  • Create, manage, and distribute HR reports and dashboards to support decision-making and compliance
  • Maintain data integrity through regular audits, testing, and system updates
  • Partner and/or support cyclical HR processes such as talent management, compensation planning, and benefits administration

Benefits

  • Flex hours and Flexible hybrid work model including in-country work-from-home if you prefer.
  • Competitive salary and bonus structure influenced by market range data
  • Pension, stock, and savings programs to help build and enhance your future financial security
  • A friendly, collaborative, and inclusive culture
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