HR Support Specialist

Datrose • New York, NY

4d • Onsite

About The Position

Our client is seeking an HR Support Specialist for a temporary position (W2 Only) in New York, NY. This is an excellent opportunity for the right individual. If interested in exploring this great opportunity, please apply directly at https://search10.smartsearchonline.com/datrose/jobs/ . Veterans are encouraged to apply. Position Details: Duration: 1 year Hours : M-F 9 am to 5pm Pay Rate Range - $23-$28 per hour

Requirements

• 4-6 years in HR higher ed operations, shared services, or higher education administration
• Proficiency with HRIS or enterprise systems; strong Excel/Google Sheets skills.
• Proven accuracy and attention to detail; ability to follow established procedures.
• Customer service orientation; clear written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Authorization to work in the U.S. is a precondition of employment.

Nice To Haves

• Workday experience (reports, business processes, training support)

Responsibilities

• Provide dependable operational coverage for Campus Resources (CR) by executing routine Human Resources transactions, managing intake and reporting operational workflows.
• Manage shared inboxes and action/ticket queues; triage, route, and resolve standard cases within defined SLAs.
• Provide first-level response to routine HR questions (HEO, ECP, and Classified) from campus HR teams.
• Review active job postings to identify compliance or quality issues; coordinate revisions with campus partners or escalate systemic concerns to leadership.
• Track trends to inform analysis and targeted campus training needs.
• Respond to basic inquiries related to background verification processes, in alignment with established protocols.
• Maintain and update designated SharePoint sites to ensure accuracy, version control, and accessibility of HR operational materials.
• Maintain operational SOPs, templates, and quick reference guides; coordinate updates as processes evolve approaching cutover.
• Provide additional operational coverage during UAT, cutover, while SMEs focus on project tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed