HR Student Assistant

NC State Campus Enterprises•Raleigh, NC
•Onsite

About The Position

Campus Enterprises is NC State University’s division of retail and hospitality organizations, including NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers, and the One Card Office. Its departments aim to provide service excellence, value, and enrichment of the student experience in support of academic success. The purpose of this position is to promote employee development and engagement for Campus Enterprises employees. The HR Student Assistant will design and maintain an English as a Second Language (ESL) program for adult learners. The work includes developing workplace-focused lessons, assessing learner proficiency and progress, teaching group and individual sessions, and coordinating program schedules with department managers. The position also involves recording attendance and completion data, preparing progress reports, and performing other HR duties as assigned. This is a Federal Work-Study-eligible student position based at the Administrative Services 1 Building. Employment is preferably expected to begin in November and continue through the Spring ’27 semester and into the 2027–2028 academic year. The position is scheduled for 10–19 hours per week, between 9:00 a.m. and 4:30 p.m., Monday through Friday. Compensation is Tier 3 at $13.00 per hour; eligible students may receive longevity raises based on years of service within Campus Enterprises.

Requirements

  • Currently enrolled NC State student in good academic standing and available for the scheduled hours each semester.
  • Fluency in English and at least one additional language, with the ability to teach or explain concepts in both.
  • Strong interpersonal skills and ability to build rapport with adult learners from varied cultural and educational backgrounds.
  • Patience, flexibility, and comfort adapting lessons for learners at different proficiency levels.
  • Clear and encouraging communication, including the ability to explain concepts simply and give constructive feedback.
  • Reliability and professionalism, including punctuality, preparation, and respect for learner confidentiality.
  • Ability to plan and deliver short, practical lessons focused on workplace communication.
  • Basic proficiency with Google Workspace for preparing materials and tracking attendance.
  • Experience designing learning materials or using interactive teaching tools.

Nice To Haves

  • CELTA (Certificate in English Language Teaching to Adults) or progress toward completing it.
  • Other recognized teaching credentials, such as TEFL, TESOL, or TESL coursework.
  • Fluency in two or more languages beyond English; Spanish, French, Arabic, Nepali, or Vietnamese are noted.
  • Prior experience teaching, tutoring, or interpreting for language learners, especially adults.
  • Major or minor in English, Linguistics, Education, TESOL, Foreign Languages, or a related field.
  • Familiarity with hospitality or food service environments and vocabulary used in dining, catering, and retail operations.
  • Experience working with diverse or multilingual communities through volunteer, campus, or community programs.

Responsibilities

  • Design and maintain the ESL program, including course levels, objectives, and learning pathways.
  • Develop and update workplace-focused lesson materials each semester.
  • Maintain an organized library of lessons and assessments for program continuity.
  • Map curriculum to learner proficiency levels and workplace communication needs.
  • Create session schedules that build skills from foundational to advanced.
  • Consult with supervisors to align lessons with real job tasks.
  • Plan and teach group and individual lessons for adult learners.
  • Adapt instruction to varied proficiency levels, using English and other languages as needed.
  • Use practical activities such as role plays and job-based scenarios.
  • Conduct placement assessments and track learner progress.
  • Provide constructive feedback and individual support.
  • Record attendance and completion data in the LMS.
  • Prepare progress reports and meet regularly with the supervisor.
  • Promote the program and coordinate scheduling with department managers.
  • Perform other HR duties as assigned.

Benefits

  • Eligible students may receive longevity raises based on years of service within Campus Enterprises.
  • Gain experience, grow skills, and get promoted.
  • Earn annual raises.
  • Connect with other students beyond the classroom.
  • Build strong relationships with supervisors who can serve as references.
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