HR Specialist

Bass Pro Shops•Avon, OH
•Onsite

About The Position

The Human Resources Specialist leads onsite HR initiatives supporting store leadership and Outfitters in staffing, training, engagement, orientation and onboarding, and administrative excellence. The role also assists the General Manager with administrative functions as needed. It supports a strong commitment to world-class customer service and represents the organization’s culture to encourage retention and a positive working environment. The position performs HR and administrative work under general supervision, using established procedures and innovation, and occasionally exercises independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices. The role may require infrequent travel to support other stores or new-store events. Physical activities include regular computer work, walking, sitting, and standing. Applications are accepted on an ongoing basis.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of human resources and administrative or office experience.
  • Ability to calculate figures and interpret and analyze data from reports.
  • Ability to establish and maintain effective working relationships.
  • Strong verbal and written communication skills.
  • Proficiency with Windows, Excel, Word, and PowerPoint.

Nice To Haves

  • Bachelor’s degree in Human Resources.

Responsibilities

  • Support a strong commitment to world-class customer service and help ensure a pleasant, productive shopping experience for customers.
  • Represent the organization’s culture as a brand ambassador and promote retention and a positive working environment within each department.
  • Help facilitate hiring and staffing for hourly Outfitters.
  • Ensure training completion and monitoring for location Outfitters.
  • Process and audit employment actions for hourly Outfitters in HRIS, payroll, and scheduling systems.
  • Maintain confidentiality of sensitive information.
  • Assist the General Manager with planning and implementing associate recognition and other activities.
  • Communicate company HR policies, practices, and direction.
  • Maintain compliance records, including legal posters and notices.
  • Provide guidance and support for performance management, annual reviews, and succession planning for hourly Outfitters.
  • Respond to and resolve first-level Outfitter issues; partner with the Senior HR Manager or Employee Relations Department on issues requiring escalation.
  • Perform administrative duties as needed, including processing invoices and managing expenses in Coupa.
  • Order and monitor store supplies.
  • Coordinate travel for store Outfitters and leaders.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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