HR Specialist - Workers Compensation/Risk
About The Position
The Workers' Compensation Specialist plays a vital role in protecting both our employees and our organization by managing every aspect of the workers' compensation process with professionalism, compassion, and compliance. From the initial injury report through claim resolution and return to work, this position serves as a trusted partner to employees, managers, insurance carriers, third-party administrators (TPAs), medical providers, and legal counsel. In this role, you will ensure workplace injury claims are handled accurately, efficiently, and in compliance with all applicable federal and state regulations. You will coordinate modified duty and return-to-work programs, monitor claim activity and costs, maintain accurate documentation, and provide expert guidance on workers' compensation policies and best practices. This is an excellent opportunity for a detail-oriented HR or workers' compensation professional who enjoys problem-solving, collaborating with cross-functional teams, and making a meaningful impact on the employee experience. Your expertise will help minimize organizational risk, support injured employees through their recovery, and contribute to a safe, compliant, and people-focused workplace where employees can succeed.
Requirements
- Must be able to successfully juggle numerous responsibilities and thrive in a fast-paced, collaborative environment.
- Self-motivated, detail-oriented and organized with a strong desire for excellence.
- Excellent interpersonal and communication skills (verbal and written).
- Good problem-solving and analytical skills.
- Manages time effectively and adapts quickly to changing priorities.
- Ability to work with employees of all levels and maintain a professional and welcoming demeanor.
- Maintain confidentiality of work related information and materials.
- Ability to conduct interviews, gather statements, document findings, and support workplace investigations.
- Ability to manage multiple open claims, deadlines, and changing priorities in a fast-paced environment.
- Proficiency in Microsoft Office Word, Excel and Power Point.
Responsibilities
- Manage workers' compensation claims from initial injury intake through closure.
- Review incident documents, file claims, communicate with injured employees, managers, clinics, insurance carriers, and claims adjusters, and maintain accurate claim and work-status records.
- Investigate workplace injuries and incidents, identify root causes, review available documentation or video, and work with the Safety Manager and operations leaders to implement and track corrective and preventive actions.
- Maintain OSHA injury and illness records, including OSHA 300, 300A, and 301 documentation; coordinate annual postings and electronic reporting; and track required safety and compliance training.
- Coordinate return-to-work and reasonable accommodation processes by collecting documentation, communicating work restrictions, and partnering with management to evaluate available accommodations.
Benefits
- Competitive salary
- Medical, Dental, and Vision insurance
- 401(k) with Company Match
- Paid Time Off (PTO) and Paid Holidays
- Company-paid Life Insurance
- Short-Term Insurance
- Employee Discount on 85°C Bakery Cafe products
- Career growth and internal promotion opportunities
- Professional development and ongoing training
- Collaborative and supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
