Workers Compensation Specialist

GardaWorld•St. Louis, MO

2d•Hybrid

About The Position

Support and protect our workforce by managing workers’ compensation claims from initial reporting through resolution. As a Workers’ Compensation Specialist, you will investigate claims, partner with employees and key stakeholders, ensure regulatory compliance, and drive timely, cost-effective outcomes. This role plays a key part in reducing risk, promoting employee well-being, and supporting a strong culture of safety across the organization.

Requirements

Bachelor’s degree from a four-year college or university is desired - or college coursework in workers’ compensation or insurance.
3-5 years of experience managing workers’ compensation claims.
Authorized to work in the United States
Ability to travel once a month.

Nice To Haves

Hands-on Approach
Business Acumen
Problem Solving
Consultation
Resilience
Highly organized
Self-motivated with a high sense of urgency
Stable, progressive work history
Excellent communication skills
Resilient and adaptable
Competitive spirit
Ability to develop relationships at all levels

Responsibilities

Review, examine, investigate, and analyze workers’ compensation claims.
Interact with injured employees to ensure awareness and understanding of the workers’ compensation process, requirements, and entitlements.
Prepare and issue notices in accordance with mandated requirements and regularly review and stay abreast of applicable laws that may impact how claims are processed.
Recommend claim reserve levels by estimating the cost of each assigned claim; monitor reserves and update amounts as necessary.
Monitor medical treatment for injured employees and provide information to treating physicians regarding employees’ medical history, health issues, and job requirements.
Identify subrogation potential and pursue the process of reimbursement.
Serve as a liaison between medical providers, employees, and legal professionals, and coordinate work restrictions with field operations.
Communicate with defense attorneys regarding litigated cases; make recommendations regarding proposed strategies for claim resolution.
Prepare legal documents for submission to the Workers’ Compensation Appeals Board, attend Board hearings, and respond to requests for clarification, as necessary.
Coordinate with field operations when conducting root cause investigations.
Attend and participate in safety meetings.
Stay abreast of new trends, pending legislation, and case law related to workers’ compensation.
Perform related duties as required.