HR Special Programs Team Lead

HDR•Omaha, NE

About The Position

HDR is seeking an HR Special Programs Team Lead to provide leadership and operational oversight for the HR Special Programs function within the corporate Human Resources department. The role leads people, manages day-to-day operations, and ensures consistent, high-quality execution of HR administrative and system-enabled processes. The Team Lead is the primary point of accountability for HR administrative operations, HR system workflows, compliance activities, and team performance. The role combines hands-on involvement with people leadership, including providing direction, coaching, and workload management for the HR administrative team. It also partners with HR leadership on continuous improvement, system enhancements, and program-level initiatives. HDR describes its culture as collaborative and employee-owned, with a commitment to inclusion and employee networks that foster belonging.

Requirements

A minimum of 3 years of related experience.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Excellent verbal and written communication skills and strong client service ability.
Strong interpersonal skills and ability to build relationships.
Strong organizational and follow-up skills.
Ability to prioritize and handle multiple tasks and various managers in a fast-paced environment.
Self-motivated, well-organized, and detail-oriented.
Ability to handle confidential information.
Commitment to being an active participant in HDR's employee-owned culture.

Nice To Haves

Associate degree or an equivalent combination of education and three or more years of professional experience related to Human Resources.
Strong working knowledge of HR systems, workflows, and compliance-driven processes.
Intermediate to advanced Excel skills, such as formulas, reporting, and analysis.
Ability to facilitate employee training.
Prior experience in a team lead, supervisory, or people management role, including leading teams in a technology-enabled, self-service HR environment.
Hands-on experience administering HRIS workflows or systems such as EBS, Oracle Cloud HCM, or similar platforms.
Experience leading or supporting HR audits, compliance reviews, process governance initiatives, or large-scale system or process changes.
Experience working in a corporate or professional services environment.
Professional HR certification, such as PHR or SHRM-CP.

Responsibilities

Provide day-to-day leadership and oversight of the HR administrative team, including task assignment, workload prioritization, coaching, onboarding, training, and performance feedback.
Serve as an escalation point for complex or sensitive HR administrative and system-related issues, ensuring timely resolution and appropriate risk management.
Oversee HR administrative operations and system-enabled processes to ensure accuracy, timeliness, consistency, compliance, and continuity of service through effective backup and coverage planning.
Own HR system workflows and transactions, including EBS and future cloud-based HCM workflows, monitoring, troubleshooting, approval routing, and audit readiness.
Establish, maintain, and enforce standard operating procedures, internal controls, and documentation for HR administrative and compliance processes.
Lead HR compliance monitoring and audit activities, including I-9 administration, employment verifications, internal reviews, and coordination with Legal and Compliance partners as needed.
Review and analyze HR operational metrics, compliance trends, and workload indicators to identify risks, improvement opportunities, and process efficiencies.
Lead or support HR system upgrades, implementations, change management efforts, and cross-functional HR projects, including testing, documentation, and user readiness.
Maintain and govern HR knowledge resources, including SharePoint sites, templates, job aids, and training materials.
Support the planning and execution of HR-sponsored events and special initiatives.