Temporary HR Shared Services Specialist

Ascension•Remote,

18h•Remote

About The Position

This is a temporary, full-time position for an HR Shared Services Specialist. The role involves providing analytical and technical support for benefit programs, administering these programs, managing associate data, compiling statistics, and communicating with associates regarding policies and eligibility. The position requires a high school diploma or equivalent, or one year of applicable job-specific experience. Training will be for 3-4 weeks, Monday to Friday, 8:30 am to 5 pm EST. The role starts in late July and extends until February or March 2027. The salary is $20 per hour.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

2+ years of HR or benefit call center experience

Responsibilities

Provide analytical and technical support in the delivery of benefit programs to associates, carriers and third-party administrators.
Administer benefit programs including new hire enrollments, life event changes, eligibility, deductions, and claim adjudication.
Update and/or correct associate benefit data in both internal and carrier information systems.
Coordinate annual enrollment activities for the organization, including the development of enrollment packages.
Manage associate data including auditing and consolidating elections, verifying associate eligibility, sending required files to third-party administrators for enrollment, providing confirmation statements to associates, and reconciling enrollments with carrier invoices.
Compile statistics used to evaluate benefits strategy effectiveness, process and maintain documentation, and enter ad-hoc payment requests for tuition reimbursement.
Communicate with associates to clarify the policy, eligibility criteria, and other program elements providing customer service to ensure achievement of Service Level Agreement objectives.