HR Shared Services Assistant

Ensign Services • San Juan Capistrano, CA

1d • $26 - $29 • Hybrid

About The Position

The HR Services Assistant role provides frontline support across multiple HR functions within a shared services model. This role serves as the primary point of contact for employee inquiries within the HR Shared services function, ensuring accurate information, strong customer service, and effective collaboration across teams. The position requires strong problem-solving skills, attention to detail, and the ability to manage multiple priorities while maintaining organized records and contributing to ongoing process improvements.

Requirements

• Proficiency with HR systems of record, ticketing systems, phone system, and Microsoft Office (Teams, Word, Outlook, Excel, PowerPoint).
• Strong ability to work independently as well within a team environment.
• Excellent organizational and time management skills with the ability to handle multiple priorities in a fast-paced setting.
• High level initiate with no task too large or too small.
• Strong attention to detail and accuracy in data entry and communication.
• Pre-employment criminal background screening required.

Nice To Haves

• 1+ years of experience as a HR Assistant or similar junior HR role is a plus.
• Familiarity with a HRIS such as Workday preferred but not required.
• Bachelor of Science in Human Resources Management or similar field a plus.
• Bilingual (English/Spanish) preferred but not required.

Responsibilities

• Provide outstanding customer service and support for employee inquiries across multiple HR functions, including onboarding, benefits, records administrations, offboarding, and HR projects.
• Communicate and collaborate effectively with employees, managers, and cross functional teams.
• Demonstrate strong problem-solving skills and a proactive approach to issue resolution.
• Ensure customer service standards are consistently met.
• Maintain accurate and organized records, paperwork, and documentation.
• Analyze data and trends to improve HR-related processes and recommend enhancements.
• Travel may be required occasionally.

Benefits

• medical/dental/vision coverage
• company-provided life insurance
• 401(k) with company match
• sick/vacation plans
• access to our fully equipped onsite gym (San Juan Capistrano office location)
• support for employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level