HR Shared Services Specialist
Saia Inc.•Johns Creek, GA
•$22 - $25
About The Position
Responds to employee questions and inquiries related to employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and assists with human resources projects.
Requirements
- Ability to handle and process confidential information.
Nice To Haves
- Associate degree in business or a related field.
- 2+ years of experience working in HR operations.
- Prior Workday experience.
Responsibilities
- Serves as the first point-of-contact for high volume inquiries related to human resources programs and policies.
- Processes system transactions, including onboarding, employment verifications, transfers, promotions, terminations, and data changes.
- Ensures employee support tickets are addressed and resolved in a timely manner.
- Reviews and updates HR standard operating procedures.
- Completes recurring system administrator tasks, such as reviewing data audits, generating reports, correcting transactions, and resetting passwords.
- Escalates more complex issues and inquiries to functional HR teams as needed.
- Assists employees and managers with system self-service functions.
- Provides support for new hire and annual benefit enrollment meetings and other benefit-related tasks.
Benefits
- Competitive compensation
- Great benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
