HR Shared Services Manager

Metal Exchange•St. Louis, MO

12h•$116,794 - $151,619•Onsite

About The Position

Consider joining the MX Holdings family as a Shared Services Manager at our St. Louis, MO location. In this highly visible leadership role, you will serve as the operational backbone of our HR function — overseeing total rewards, HRIS, people systems, recruiting, and a team of dedicated HR professionals. Reporting to the VP of HR, you will be a strategic partner and hands-on leader, ensuring our programs are competitive, compliant, and aligned with our people-first culture. This is an exciting opportunity for an experienced professional with deep functional expertise to make a meaningful and lasting impact across our family of companies.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required
8–10+ years of progressive HR experience, with demonstrated breadth across total rewards, HRIS, and recruiting
3+ years of direct people management experience with a track record of developing high-performing teams
Experience managing outsourced payroll vendors and overseeing multi-state payroll compliance
Hands-on experience with ADP Workforce Now; advanced proficiency across HRIS, payroll, and reporting modules strongly preferred
Demonstrated knowledge of federal and state wage and hour laws, tax provisions, labor law, and benefit-related regulations
Deep expertise in benefits administration including 401(k) plans and compliance with COBRA, HIPAA, ERISA, ACA, and related regulations
Experience administering or overseeing performance management, engagement, and compensation review cycles using HR technology platforms
Proven track record of managing full-cycle recruiting functions, including ATS administration and employer brand development
Strong data analysis skills with the ability to translate HR metrics into actionable insights for leadership
Excellent verbal and written communication skills; ability to effectively present and influence at all levels of the organization
Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
High attention to detail with a commitment to data accuracy and process excellence
Demonstrated ability to lead change, build collaborative relationships, and drive continuous improvement
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Must be eligible to work in the United States; visa sponsorships are not available
Must have regular attendance and be available to work on-site in our St. Louis, MO location
Must be able to pass a pre-employment background check, drug screen, and assessment

Nice To Haves

SHRM-SCP, SPHR, or CCP (Certified Compensation Professional) designation
Experience in a manufacturing, industrial, or multi-site environment
Familiarity with FMLA, ADA, AADA, and related federal and state leave laws
Experience with tax filing in a multi-state environment
Experience evaluating and implementing new HR technology platforms

Responsibilities

Design, implement, and administer a competitive and integrated total rewards strategy encompassing compensation, benefits, and recognition programs
Manage the relationship with our outsourced payroll provider, serving as the primary point of accountability for accurate, timely, and compliant payroll processing across all MX Holdings entities
Oversee compensation program design including annual merit cycles, salary structure reviews, incentive plan administration, and market benchmarking
Administer employee benefits programs including health, dental, vision, life, disability, and 401(k); manage open enrollment and carrier relationships
Ensure compliance with applicable regulations including COBRA, HIPAA, ERISA, ACA, PCORI, and CMS requirements
Analyze and assess the effectiveness of current total rewards programs; benchmark against market data and recommend enhancements
Prepare and oversee annual discrimination testing on Section 125 plans and other required filings
Own the strategy, administration, and integrity of MX Holdings’ HRIS (ADP Workforce Now), ensuring accurate and complete employee data across all modules
Manage system configuration, module rollouts, integrations, and vendor relationships in partnership with the HRIS vendor
Oversee data security, access controls, and compliance with data privacy requirements across HR systems
Develop, maintain, and distribute HR reports and dashboards; support ad-hoc data requests from business leaders and HR partners
Evaluate emerging HR technology solutions and lead implementation of new tools that enhance the employee experience
Lead the administration of people systems supporting annual reviews and compensation review cycles; identify opportunities to improve efficiency and user experience
Lead succession planning efforts for the team by identifying high-potential talent, maintaining a pipeline of ready-now and future candidates, and partnering with leadership to close critical capability gaps
Drive the development planning process for direct and indirect reports, ensuring each team member has a meaningful, actionable IDP aligned to both business priorities and individual career goals
Champion the employee engagement survey process end-to-end, driving participation and communicating results to facilitating action planning conversations with the team and holding leaders accountable for follow-through
Analyze engagement survey data to identify trends, surface key themes, and translate insights into targeted initiatives that measurably improve team culture and retention
Oversee the full-cycle recruiting function, ensuring a consistent, efficient, and equitable hiring process across all MX Holdings companies
Lead, coach, and develop the talent acquisition team; establish sourcing strategies, metrics, and best practices
Partner with hiring managers and business leaders to understand workforce needs and develop targeted recruiting strategies
Manage the applicant tracking system and ensure data integrity and compliance across all open requisitions
Champion a positive candidate experience and strengthen MX Holdings’ employer brand across all recruiting touchpoints
Monitor recruiting KPIs (time-to-fill, quality of hire, offer acceptance rates, etc.) and use data to continuously improve performance
Ensure recruiting practices comply with EEO and applicable employment laws
Lead, mentor, and develop a team, fostering a collaborative, high-performance team culture
Serve as a trusted advisor to HR leadership and business partners on people operations matters
Identify and implement process improvements that increase efficiency, reduce risk, and improve the employee experience
Contribute to broader HR strategy and cross-functional initiatives as a key member of the HR leadership team
Performs other duties as assigned