HR Shared Service Partner
About The Position
As part of our Human Resources team, you’ll help us attract, hire and retain the top talent we need to achieve our bold vision. You’ll play a vital role in defining, developing and maintaining the winning culture that empowers diverse individuals to work together and create the impossible. We’re seeking change leaders, talent strategists, employee advocates and culture architects to enable our teams, partners, and businesses to do and be their best. In this position... The Specialist, HR Shared Service, working under general direction, acts as a trusted People First (Ford’s HR support team) representative to local colleagues and employees in the Dearborn, Michigan area. Through the cultivation of deep relationships, contextual knowledge within their assigned team, and the application of process / policy expertise, this role will support the resolution of complex, detailed, and highly visible HR-related inquiries, transactions, escalations, and projects. Essential responsibilities include modeling customer service excellence and proactively developing solutions that enhance employee experiences and systemically solve process challenges.
Requirements
- Cultivation of deep relationships.
- Contextual knowledge within their assigned team.
- Application of process / policy expertise.
Responsibilities
- Acts as a trusted People First (Ford’s HR support team) representative to local colleagues and employees in the Dearborn, Michigan area.
- Supports the resolution of complex, detailed, and highly visible HR-related inquiries, transactions, escalations, and projects.
- Models customer service excellence.
- Proactively develops solutions that enhance employee experiences and systemically solve process challenges.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
