HR Service Center Rep

Wintrust Financial Corporation • Rosemont, IL

1d • $20 - $26 • Hybrid

About The Position

As a member of the MYHR Service Center, you will be the face of Human Resources to our employees providing exceptional customer service while solving sometimes complex issues. Working in the Corporate HR department, this position provides comprehensive HR and team member level support via both phone and email to all Wintrust employees across our different companies.

Requirements

• 1-3 years of HR-related customer service experience.
• Highly proficient in Microsoft office suite.

Nice To Haves

• Bachelor’s degree preferred.
• Workday system knowledge preferred.
• Salesforce experience a plus.

Responsibilities

• Provide HR related customer service support, responding to questions and researching issues for Wintrust team members.
• These employee HR transactions include but are not limited to leave-of-absence management, benefits, compensation, payroll corrections, time off, onboarding new employees into relevant systems and assisting with annual benefits open enrollment.
• Provide support to HR team members for various HR requests.
• Assist with legal/audit requests

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree