HR REPRESENTATIVE

City of Toronto•Toronto, ON

2d•CA$46,455 - CA$77,455•Onsite

About The Position

Our People and Equity Division is looking for HR Representatives to join the Occupational Health, Safety and Wellness team. In this busy administrative role you will support a team of Human Resources professionals that provide a broad range of expertise and consultation to managers and employees of City divisions. Functional areas supported include: Occupational Health & Safety, Disability Management, Enterprise Learning Initiative (ELI) Learning Management and, Employee Health and Wellness (EHW).

Requirements

Considerable administrative experience providing support to a team of HR professionals in a fast-paced, multi-disciplinary environment, some of which should relate specifically to the key responsibilities of the position
Considerable experience in preparing reports, spreadsheets, correspondence, and/or presentations, paired with MS Office Suite proficiency
Experience and working knowledge of Human Resources and WSIB/Disability Management/Health & Safety obligations, practices and operations
Post-secondary education in a related discipline such as Occupational Health & Safety, Disability Management, Human Resources, etc., or an equivalent combination of education and experience
Excellent research and analytical skills with the ability to compile, analyze and report data for management decision-making purposes, using tools such as SAP, QuatroSafety, ELI, etc.
Excellent customer service, communication and interpersonal skills with a strong ability to work effectively with internal and external stakeholders, staff and the general public in a variety of situations, exercising discretion and good judgement with confidential information
Strong problem solving, multi-tasking and organizational skills, coupled with resourcefulness and initiative, when managing multiple priorities with tight time constraints and minimal supervision
Ability to apply policies, guidelines, legislation and Collective Agreements with knowledge of employment-related legislation, i.e., Workplace Safety & Insurance Act, Employment Standards Act, Ontario Human Rights Code, Occupational Health & Safety Act, etc.

Responsibilities

Compiles, summarizes and analyzes data/statistical information related to Occupational Health, Safety & Disability Management programs, procedures and policies
Liaises and communicates with corporate Pension, Payroll and Employee Benefits staff, divisional staff, union representatives and external stakeholders on People & Equity related issues
Uses a variety of computerized systems and software applications such as: QuatroSafety, SAP, LiveLink
Administers the Toronto Public Service Training (TPS) Calendar for the Occupational Health, Safety & Wellness team, including the co-ordination of all scheduled and intact training sessions
Provides a high level of customer service to clients and other stakeholders, communicating information and responding to inquiries/requests as it relates to training and other program related matters (including assistance with training registration, withdrawals and cancellations)
Conducts research, compiles, summarizes and analyzes data/statistical information, related to learning systems, tools, procedures and policies
Provides resource aids, manuals, attendance lists, training data, etc., to meet training needs
Organizes, arranges and inputs yearly courses and sessions in the learning management system for the Toronto Public Service training calendar
Participates in administrative and team projects relating to People & Equity programs and services that include making recommendations for operational and system improvements pertaining to training needs assessments, functional testing and report testing
Uses a variety of computerized systems and software applications such as: ELI, SAP, SuccessFactors, and Articulate Storyline
Provides administrative and clerical functions related to EHW including reviewing, analyzing and reconciling accounts
Responsible for the maintenance of filing systems, records management activities and databases for all health records
Responsible for performing reception duties for both in-person and virtual adjunct service clinics
Uses a variety of computerized systems and software applications such as: QuatroSafety, SAP, LiveLink
Provides a broad range of administrative assistance, program service delivery support and coordination
Provides a high level of customer service to internal and external clients/stakeholders
Required to use software systems/applications and to provide system support for the unit e.g. QuatroSafety, SAP, LiveLink, Microsoft Office (Word, PowerPoint, Excel, TEAMS)
Creates and maintains manual/electronic files and records
Participates in administrative and team projects relating to People & Equity programs and services that include making recommendations for operational and system improvements
Compiles and summarizes data/statistical information
Schedules, co-ordinates and confirms meetings, seminars, training sessions, etc.
Assists with projects, assignments and other duties as assigned
Communicates information and prepares correspondence in response to inquiries and requests from all levels of staff, clients and the public
Designs and creates forms and/or templates including promotional materials (hard copy and e-format), presentation slides, training materials and e-manuals to meet program needs
Processes confidential information and ensures that deadlines are met, proper documentation is prepared/maintained, and that procedures, guidelines and policies are followed
Verifies, maintains, inputs and/or retrieves data relating to specific human resource programs
Prepares purchasing documents (i.e. purchase requisitions, purchase orders), ensuring compliance with divisional/corporate policies and procedures
Processes vendor invoices/reimbursements for payment processing prior to submission to accounts payable and ensures compliance with divisional processing, signing authority and corporate policies/procedures