HR Recruiter (Social Work/Therapists)

Sheppard Pratt Careers • Towson, MD

7d

About The Position

This role focuses on partnering with hiring managers to understand workforce needs and develop effective sourcing strategies. The recruiter will review applications, conduct screenings and interviews, and manage the recruitment process within an applicant tracking system. Key responsibilities include ensuring compliance with employment eligibility requirements, coordinating onboarding, maintaining recruitment metrics, and developing talent acquisition strategies. The position requires strong customer service skills, analytical ability, and interpersonal skills to effectively represent the organization and support hiring objectives.

Requirements

• Bachelor’s degree plus 1-2 years of related experience or high school plus 3-5 years of progressively more responsible related work experience in order to effectively communicate both verbally and in writing, compose clear communications, and demonstrate knowledge of the employment and interviewing process and associated laws.
• Work requires analytical ability sufficient to extract information from written material, observation, interviews, and references to screen and recommend applicants and offer rates and recommend recruitment strategy.
• Work requires interpersonal skills to sufficient to effectively represent the organization to applicants, conduct interviews, explain policies and procedures in sometimes difficult situations and to people of varying educational levels and analytical ability, and assist employees with problems and complaints (51-80% of work time).
• Work requires the ability to perform duties during periods of continuous interruptions, pay attention to details, and meet established deadlines, frequently producing a high level of mental/visual fatigue (21-50% of work time).

Nice To Haves

• Experience with electronic applicant tracking system is preferred.

Responsibilities

• Customer Relations: Demonstrate a strong customer service orientation and commitment to delivering an exceptional experience for hiring managers, candidates, and internal stakeholders. Build collaborative relationships with department leaders to support workforce planning and hiring objectives. Proactively identify and address recruitment challenges while maintaining a high level of responsiveness and professionalism.
• Recruitment: Partner with hiring managers to understand workforce needs, position requirements, and program/unit-specific hiring priorities. Develop and execute effective sourcing strategies, including posting opportunities with schools, training programs, professional organizations, and other recruitment channels. Review applications and resumes to identify qualified candidates and conduct initial phone screenings for exempt and non-exempt positions. Conduct behavioral and competency-based interviews to evaluate candidate qualifications, experience, and organizational fit. Present qualified candidates to hiring managers and provide guidance throughout the selection process. Ensure completion of all required pre-employment screening activities, including primary source verification of licenses, certifications, registrations, and educational credentials as applicable. Collaborate with compensation and hiring leaders to recommend competitive and equitable compensation offers consistent with organizational policies and market practices. Advise hiring managers on approval and exception processes when compensation recommendations fall outside established guidelines.
• Applicant Tracking System (ATS) Management: Manage job requisitions within the applicant tracking system, ensuring postings are accurate, compliant, and published according to organizational policies. Maintain accurate candidate records, dispositions, and recruitment activity throughout the hiring lifecycle. Facilitate candidate workflow and forward qualified applicants to hiring managers for consideration. Ensure timely closure of vacancies and completion of all required ATS documentation upon hire. Provide training, support, and guidance to hiring managers regarding effective use of the applicant tracking system and recruitment processes.
• New Employee Onboarding & Orientation: Review background screening results and collaborate with Recruitment Leadership and Human Resources leadership to ensure compliance with employment eligibility requirements. Coordinate and facilitate new hire onboarding and orientation activities to ensure a positive and compliant onboarding experience. Serve as a resource for new employees, answering questions and supporting a smooth transition into the organization.
• Documentation, Compliance & Reporting: Ensure accuracy, completeness, and timely processing of all recruitment, hiring, and onboarding documentation. Maintain recruitment metrics and reporting data, including sourcing effectiveness, time-to-fill, candidate flow, and hiring outcomes. Monitor recruitment activities to ensure compliance with organizational policies, regulatory requirements, and equal employment opportunity standards. Provide recruitment reports, analytics, and insights to support workforce planning and continuous process improvement.
• Talent Acquisition Strategy: Develop and maintain talent pipelines for critical and hard-to-fill positions. Promote the organization's employer brand through networking, community engagement, recruitment events, and social media initiatives. Identify opportunities to improve recruitment processes, candidate experience, and hiring manager satisfaction. Utilize recruitment metrics and market intelligence to drive data-informed hiring decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level