Seasonal HR Preboarding Specialist

Avis Budget Group • Tulsa, OK

1d • Onsite

About The Position

Avis Budget Group is seeking an enthusiastic and detail-oriented HR4U Preboarding Specialist to create a smooth and welcoming onboarding experience for new hires. This role serves as the first point of contact for new employees, guiding them, answering questions, helping them access key systems, and ensuring they are set up for success before their first day. The ideal candidate enjoys interacting with people, is comfortable with HR systems, and takes pride in delivering high-quality service. This position involves working both independently and as part of a collaborative team focused on creating a positive first impression and supporting compliance and HR excellence.

Requirements

• Minimum of a high school diploma; additional education is a plus.
• At least 1 year of customer service experience, preferably in an HR or support setting.
• Excellent oral and written communication skills to effectively assist and support new hires.
• Strong problem-solving and customer service skills.
• Exceptional organizational skills for tracking, documenting, and managing multiple cases.
• High attention to detail and commitment to accuracy.
• Ability to work independently while contributing to team success.
• Proficient in Microsoft Office applications (Outlook, Word, Excel, etc.).

Nice To Haves

• Workday experience is preferred but not required.

Responsibilities

• Facilitate pre-hire welcome calls with new hires to explain onboarding steps and expectations.
• Process I-9 documentation in Workday, ensuring compliance with all requirements.
• Assist new hires with accessing Workday, Workjam, and UKG, including login support and troubleshooting.
• Review and explain training requirements, including a suggested timeline for completion.
• Respond to new hire inquiries through a case management system, documenting and escalating issues as needed using appropriate processes.
• Research and resolve onboarding-related issues in a timely and professional manner.
• Handle multiple onboarding tasks simultaneously, prioritizing according to urgency.
• Work independently on routine responsibilities while supporting broader HR team goals.
• Actively contribute to improving HR services, processes, and procedures to enhance employee satisfaction and performance.
• Maintain compliance across all assigned HR shared service processes.
• Navigate and utilize HR systems, including the Employee Portal, Self Service tools, Knowledge Base, and Case Management platform.
• Meet service level agreements for task completion and support response times.

Benefits

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED