Seasonal HR Preboarding Specialist

Avis Budget Group • Tulsa, OK

1d • Onsite

About The Position

This role is ideal for someone who enjoys interacting with people, is comfortable using HR systems, and takes pride in delivering high-quality service. You'll work both independently and as part of a collaborative team focused on creating a positive first impression and supporting compliance and HR excellence. As the first point of contact in a new employee’s journey, you’ll serve as a trusted guide—answering questions, helping them access key systems, and ensuring they're set up for success before their first day.

Requirements

• Minimum of a high school diploma; additional education is a plus.
• At least 1 year of customer service experience, preferably in an HR or support setting.
• Excellent oral and written communication skills to effectively assist and support new hires.
• Strong problem-solving and customer service skills.
• Exceptional organizational skills for tracking, documenting, and managing multiple cases.
• High attention to detail and commitment to accuracy.
• Ability to work independently while contributing to team success.
• Proficient in Microsoft Office applications (Outlook, Word, Excel, etc.).

Nice To Haves

• Workday experience is preferred but not required.

Responsibilities

• Facilitate pre-hire welcome calls with new hires to explain onboarding steps and expectations.
• Process I-9 documentation in Workday, ensuring compliance with all requirements.
• Assist new hires with accessing Workday, Workjam, and UKG, including login support and troubleshooting.
• Review and explain training requirements, including a suggested timeline for completion.
• Respond to new hire inquiries through a case management system, documenting and escalating issues as needed using appropriate processes.
• Research and resolve onboarding-related issues in a timely and professional manner.
• Handle multiple onboarding tasks simultaneously, prioritizing according to urgency.
• Work independently on routine responsibilities while supporting broader HR team goals.
• Actively contribute to improving HR services, processes, and procedures to enhance employee satisfaction and performance.
• Maintain compliance across all assigned HR shared service processes.
• Navigate and utilize HR systems, including the Employee Portal, Self Service tools, Knowledge Base, and Case Management platform.
• Meet service level agreements for task completion and support response times.

Benefits

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees