HR People Experience Coordinator

alts| Alteration Specialists + LABEL•New York, NY

8d•$58,000 - $70,000•Onsite

About The Position

We’re building something special in the tailoring industry, and we need a hands-on, self-starting leader to help define it. This isn't just an HR role, it’s an opportunity to partner with the Director of HR in owning people operations and experience from the ground up. If you thrive in the energy of fast-paced studios, love building high-performance cultures, and aren't afraid to dive into the work to get things done, this is where you belong. You’ll be the heartbeat of our team, maintaining a presence in our studios to foster connection and operational excellence. If you are ready to make a tangible impact and grow with a brand that values craft and culture above all else, we want you on our team. This role is ideal for someone who thrives in a dynamic environment, takes initiative without waiting for direction, and genuinely enjoys building community, structure, and momentum.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
4–8 years of experience in HR, people operations, or office management (internships included).
Strong organizational and prioritization skills.
Excellent interpersonal and written communication skills.
Experience with Google Suite; familiarity with Rippling, Notion, and applicant tracking systems is a plus.
Ability to manage confidential information with professionalism and discretion.

Nice To Haves

Familiarity with Rippling, Notion, and applicant tracking systems.

Responsibilities

Serve as a visible, trusted resource for employees and managers across all studio locations.
Spend significant time in studios building relationships and strengthening team connection.
Partner with managers on performance conversations, engagement, development, and team health.
Support employee relations matters with discretion, empathy, and sound judgment.
Actively reinforce a culture of accountability, inclusivity, and excellence.
Own and continuously improve core people processes: onboarding, offboarding, performance cycles, engagement initiatives, and development programs.
Ensure onboarding creates connection, clarity, and culture from day one.
Maintain and enhance HR policies, documentation, and employee-facing resources.
Support benefits administration, leaves of absence, and employee lifecycle changes.
Ensure compliance with employment laws and internal standards.
Maintain accurate people data in Rippling and related systems.
Build dashboards and reporting around engagement, retention, performance, hiring, and workforce trends.
Identify patterns, risks, and opportunities—bringing proactive insights to the HR Director.
Support workforce planning, headcount tracking, and compensation analysis.
Partner with recruiting and hiring managers to ensure a smooth, equitable hiring process.
Support interview coordination, role scoping, and candidate experience.
Help ensure new hires feel connected, informed, and set up for success.
Help design and execute engagement initiatives, studio visits, town halls, summits, and cultural moments.
Strengthen communication across locations to ensure clarity and consistency.
Act as a daily steward of company values and community.