HR & Payroll Generalist

EWC Growth

9h•$65,000 - $70,000•Remote

About The Position

The HR & Payroll Generalist is responsible for overseeing and optimizing all core HR operational functions for EWC Growth, including multi-state payroll, HRIS management, and benefits administration. This role ensures accuracy, compliance, and efficiency across all employee lifecycle processes while supporting a multi-unit, high-volume retail and services environment. This position partners closely with field leadership and the finance team to ensure seamless execution of payroll, data integrity, and alignment with business objectives. The HR Operations Manager plays a critical role in maintaining compliance across multiple states and driving continuous improvement within HR systems and processes.

Requirements

Bachelors Degree in Business or Human Resources preferred
5+ years of progressive HR operations experience
Strong experience managing multi-state payroll in a high-volume environment for 600+ exempt and non exempt employees
Hands-on experience with HRIS platforms (experience with Rippling strongly preferred)
Solid understanding of wage and hour laws, payroll compliance, and benefits regulations
Experience in retail, multi-unit, or service-based organizations preferred
Strong attention to detail with high level of accuracy and accountability
Ability to manage multiple priorities in a fast-paced environment
Payroll expertise and compliance focus
Systems thinking and process optimization
Strong analytical and problem-solving skills
Cross-functional collaboration
High level of discretion and confidentiality

Responsibilities

Manage end-to-end payroll processing across multiple payrolls in a multi-state, multi-unit environment.
Ensure timely and accurate payroll processing, including commissions, bonuses, and adjustments.
Work with Finance and Senior Operations teams to create, calculate, and process monthly and yearly bonuses or other special incentive payrolls.
Implement, maintain, and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, commissions, bonuses, garnishments, taxes, and deductions.
Ensures accurate and timely processing of payroll updates including new hires, terminations, company approved leaves, and changes to pay rates.
Maintain compliance with federal, state, and local wage and hour laws, including multi-state tax regulations.
Partner with Finance to reconcile payroll, support audits, and ensure accurate reporting.
Manage payroll-related inquiries and resolve discrepancies in a timely manner.
Manage and submit eeo-1 reporting and BLS and DOL multI worksite reporting.
Serve as the primary administrator for the Rippling system.
Maintain data integrity across all employee records, ensuring accuracy and consistency.
Manage system configurations, workflows, reporting, and integrations.
Partner with internal stakeholders to optimize system functionality and drive efficiencies.
Lead system enhancements, implementations, and process improvements.
Stays up to date on HR compliance and regulatory issues and required notices, particularly as it relates to payroll, wages, leaves, hiring and onboarding and ensure new hire paperwork is updated in the HRIS.
Oversee the administration of employee benefits programs including health, dental, vision, and ancillary benefits.
Manage open enrollment processes, employee communications, and vendor relationships.
Manage new enrollments in carrier systems and contributions for 401k.
Manage private plan billing to carriers.
Submit workers compensation billing.
Ensure compliance with applicable regulations (e.g., ACA, COBRA, FMLA).
Resolve employee benefit inquiries and escalations.
Manage and respond to unemployment claims.
Develop, implement, and continuously improve HR operational processes and procedures.
Ensure compliance with company policies and all applicable employment laws.
Maintain accurate documentation, reporting, and audit readiness.
Identify opportunities for automation and process optimization.
Partner with field leaders to support workforce needs, payroll understanding, and HR processes.
Collaborate with Finance on headcount reporting, labor costs, and budgeting.
Support the Head of HR with strategic initiatives, reporting, and compliance efforts.
Any other duties assigned by management.
Oversees the daily workflow of the HR department including managing all Zendesk inboxes.