HR Operations

Luma AI, Inc.•Palo Alto, CA

46d

About The Position

In this HR Operations role, you'll be a key driver in shaping how we support and scale our people. You'll partner closely with employees and leaders to deliver thoughtful, high-impact HR solutions that enhance engagement, performance, and growth. This role spans the full spectrum of HR, from employee relations, benefits, and compliance to talent development and culture initiatives. As a trusted advisor, you'll help translate business needs into effective people practices, ensuring a seamless employee experience and building the foundation for a strong, scalable culture.

Requirements

5+ years of HR experience in a fast-paced, growing organization.
Strong foundation in HR operations, employee relations, benefits, compensation, and organizational development.
Ability to analyze data and leverage insights to inform decision-making.
Experience handling complex employee relations matters and coaching leaders on HR best practices.
Excellent communication skills-written, verbal, and interpersonal-with a strong ability to build relationships at all levels of the organization.
Knowledge of employment laws and HR compliance requirements.
Experience with HR systems (e.g., Rippling, Tilt, Lattice or similar HR platforms).
Ability to juggle multiple priorities in a fast-moving, dynamic environment.
Strong problem-solving skills and a solutions-oriented mindset.
A collaborative and proactive approach to HR, with a passion for helping employees succeed.

Nice To Haves

You think like a builder - designing scalable HR systems that help grow with the business.
You're both strategic and hands-on - equally happy rolling up your sleeves or mapping out the big picture.
You've been part of a team that has scaled a company through a significant growth stage.

Responsibilities

Manage and execute core HR programs, such as performance management, compensation reviews, and employee engagement initiatives.
Collaborate with People & HR team members to implement company-wide HR programs related to compensation, benefits, talent development, and organizational design.
Own and optimize day-to-day HR operations across the employee lifecycle - onboarding, offboarding, HRIS management, and employee data accuracy.
Partner with Finance on payroll changes, headcount reconciliation, and compensation updates.
Ensure employee records, handbooks, and documentation are current and compliant globally.
Partner with business leaders and employees to support a positive and productive work environment.
Serve as the go-to resource for employee questions around benefits, policies, and programs.
Manage benefits administration, open enrollment, and vendor relationships.
Ensure compliance with employment laws and company policies, including workforce planning, employee movements (e.g., promotions, transfers), and succession planning.
Coordinate leave of absence requests and other employee lifecycle events with empathy and consistency.
Use data and insights to identify workforce trends and recommend HR strategies for continuous improvement.
Identify opportunities to automate, streamline, and improve HR operations and processes as we grow.
Support reporting and analytics for headcount, turnover, and other key HR metrics.
Partner with the People & Operations team on engagement initiatives, onboarding experiences, and culture programs.
Help drive consistency and clarity in how we communicate and deliver HR programs company-wide.