Director, HR Operations

Weisiger Group • Charlotte, NC

4d

About The Position

Join the Weisiger Group Team As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we’ve supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. Being around for nearly 100 years means we change and pivot to capture opportunities and avoid challenges. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last. We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. Join a leading solutions provider and be a part of a group of highly skilled technicians, sales and support team members who exist to serve as a trusted partner to our customers, communities, and fellow employees. Summary If you’re seeking a HR leadership role that is challenging yet rewarding every day, leading a team to support complex HR systems, processes, policies, workforce analytics, and first level support for over 2000 employees, then consider Weisiger Group, which was recently recognized as a US Best Managed Company for a fifth year in a row. In this role you will have an opportunity to utilize the following key skills: strategic planning, problem solving, effective ability to communicate at all levels, and strong ability to execute at a high level. You will be a key member of the Weisiger Group HR team where you will be a business partner with HR Center of Excellence peers, HRBP’s, and business leaders to ensure our employees have a great experience working in Weisiger Group.

Requirements

• BA/BS degree in Human Resources, Business, Finance, Psychology, or another related field required.
• 10+ years of experience in a Shared Service Delivery or Operations environment including leading other HR professionals.
• Experience with HR compliance, labor laws, policies, and immigration.
• Comfort and experience managing and maintaining HRIS systems (UKG/Ultipro or Workday preferred).
• Mastery level Business Acumen: able to understand the business and can influence at the most senior levels.
• Proven track record as a change agent, implementing and scaling people processes, operations, and systems
• Superior consulting skills: can define the right business problems, build the right strategy (using data, insights, stakeholder input), manage complexities, build consensus, get alignment, drive change and execute.
• Thrive on simultaneously managing multiple responsibilities.
• Superior detail orientation, organization and analytical skills, which lead to an ability to execute day-to-day operations and projects/initiatives at a high level
• Strong sense of urgency and ability to re-prioritize in a fast-paced, ever-changing landscape.
• Strong leadership and team building skills.
• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office including Excel, Outlook and Word

Responsibilities

• HR Planning & Strategy – In partnership with key stakeholders across HR, Legal and the Divisions, develop and execute a comprehensive HR operations strategy that supports the overall business strategy. Identify and implement innovative solutions to improve HR processes, workflows, policies, and systems to enhance efficiency, effectiveness, and the overall employee lifecycle and experience (i.e., attract, acquire, onboard, develop, retain, offboard).
• HR Systems - Partner with Business Technology to deliver a comprehensive roadmap for HR systems and identify necessary process transformations needed to implement the roadmap and sustain success. Direct the development, optimization and support responsibilities for critical, enterprise-wide HR systems including UKG/Ultipro, Jobvite, Talent Quest, Awardco and other tools to meet the needs of our business and employees. Oversees change management, development and quality delivery.
• HR Reporting & Analytics - Build an HR data analytics capability scalable for future organizational growth. Partnering the PowerBI team, drive the execution of our HR insights, through the build out of new and existing dashboards, reporting and analytics capabilities to enable the activation the DE&I strategy, inform strategic talent decisions and measure progress against key performance indicators.
• HR Policy, Compliance and Immigration – Continuously evaluate organization's policies, procedures and practices and makes recommendations to positively impact employee experience, recruiting and retention outcomes. In partnership with HRBPs, Legal and leadership, maintain and evolve all HR policy and regulatory compliance requirements (handbook, policies, record keeping, training requirements, audits, annual reporting, etc.). Own US immigration coordination.
• HR Service Delivery – Manage a Shared Services team responsible for the effective and consistent coordination, implementation, and workflow of HR processes and employee service.
• HR Project Management - Lead the prioritization of HR initiatives working in partnership with HR leadership team. Implements an HR prioritization framework to ensure initiatives are aligned to strategic priorities. Establishes project management standards in accordance with corporate PMO office. Serves as PMO subject matter expert and ensures a consistent approach to managing HR projects across the organization.
• HR Operational Excellence - Serve as a subject matter expert to solve business problems and execute on company-wide HR Operations initiatives. Continuously identify opportunities for efficiency and drive continuous improvement in HR processes, systems, and automation. Works with HR leadership team and leaders across the organization to shape HR strategic operational priorities, execute the function’s goals, and successfully resolve challenges.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees