HR Operations Supervisor

Sight & Sound Brand•Branson, MO
•Onsite

About The Position

The HR Operations Supervisor will lead the team of Branson HR professionals who support the organization through the full employee life cycle. They will maintain a team culture of exceptional customer service to the organization; emphasizing servant leadership and collaboration, while maintaining a posture of believing the best of those we serve. As a key component of the employee experience, this role will take the lead in creating and implementing ongoing professional and personal training opportunities for all employees.

Requirements

  • Genuine care and concern for the health, welfare and growth of others, and ability to easily convey that care to others.
  • Proven ability to oversee and inspire a team of employees.
  • Ability to simultaneously manage multiple projects with various timelines and stakeholders, while remaining calm and rational under pressure and time demands in a fast-paced environment.
  • Desire for cultivating a strong teaching/coaching environment and ability to foster successful learning and growth outcomes.
  • Aptitude for identifying gifts and skills in others that can be encouraged, developed, and shared.
  • Commitment to discreetly handle confidential information.
  • Excellent written, verbal and presentation skills.
  • Strong interpersonal skills, with the ability to adjust communication style and tone as needed.
  • Proficiency with Microsoft Office products including Word, Excel, PowerPoint, and Teams.
  • Must have a valid driver’s license and meet authorization standards to drive motorized vehicles.
  • Minimum Bachelor's degree
  • Minimum of 3 years of Human Resources and leadership experience.

Responsibilities

  • Lead the Branson HR Operations team by example, exemplifying the company’s core values and culture.
  • Enable HR team members in their individual professional strengths and role responsibilities, providing support, technical knowledge, and resources for HR functions and daily operations.
  • Serve with genuine care, anticipating needs of the employee base and responding to daily questions and concerns of employees with openness, competency, and timeliness.
  • Provide support to managers and supervisors, specifically with more complex needs related to department structure, team challenges, etc.
  • Support managers and supervisors by providing materials and/or facilitating team development training and team building activities.
  • Assist in the development of content and implementation of Leadership Academy through partnership with the Leadership Academy planning team.
  • Facilitate Leadership Onboarding training for all newly hired or promoted managers & supervisors.
  • Create, develop, coordinate, and implement professional and personal training opportunities for all employees.
  • Counsel employees and managers regarding employee relations, partnering closely with the HR Manager for consistency and risk management outcomes.
  • Prepare content, schedule presenters, and facilitate the Summer Internship Lunch & Learns.
  • All other duties as assigned.
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