HR Operations Specialist
About The Position
The HR Operations Specialist supports the daily operations, coordination, and continuous improvement of Human Resources activities. Working closely with the Director of Human Resources and cross-functional teams, the role ensures HR processes, reporting requirements, employee services, and administrative activities are completed accurately, efficiently, and in compliance with company policies. The position coordinates between U.S. operations and Samsung SDI headquarters, supporting corporate reporting, HR initiatives, expatriate administration, and operational requests. Success requires strong organizational skills, HR knowledge, attention to detail, discretion, and effective communication with U.S. and Korean stakeholders. The role also supports quality assurance and workplace health and safety requirements, including compliance with the Quality Operating System, identifying and escalating concerns, supporting risk assessments, reporting hazards and incidents, leading incident investigations, implementing corrective actions, and completing monthly health and safety inspections.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3–5 years of experience in HR operations, HR administration, or a related function.
- Professional proficiency in Korean and English, both written and verbal.
- Working knowledge of HR processes and U.S. employment laws.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Strong organizational, analytical, communication, and problem-solving skills.
- Ability to manage multiple priorities independently while maintaining confidentiality.
Responsibilities
- Support employee lifecycle processes, HR documentation, personnel records, and daily HR activities.
- Coordinate HR initiatives, track action items, and ensure assigned deliverables are completed on time.
- Assist with HR policies, compliance activities, audits, and process improvements.
- Respond to employee and management inquiries about HR procedures and operational matters.
- Prepare and maintain HR reports, workforce metrics, dashboards, and presentations.
- Coordinate recurring and ad hoc reporting requests from Samsung SDI headquarters; consolidate and validate HR data for accurate, timely submission.
- Facilitate communication between Korean headquarters and U.S. teams, including translation and meeting coordination as needed.
- Collaborate with HR functional teams and other departments to coordinate operational activities.
- Provide administrative support for expatriates and international business travelers, including onboarding and assignment-related needs.
- Track project progress, identify operational issues, and escalate concerns when necessary.
- Support special projects and departmental priorities assigned by the Director of Human Resources.
- Maintain accurate HR records and support compliance with employment laws and company policies.
- Assist with internal audits, documentation reviews, and HR reporting requirements.
- Identify opportunities to streamline workflows, improve reporting, and enhance HR operational efficiency.
- Ensure confidentiality and appropriate handling of sensitive employee and company information.
- Comply with Quality Operating System requirements in accordance with ISO 9001:2008.
- Identify concerns and initiate corrective and preventative actions related to products, processes, and quality systems.
- Follow company safe-work procedures, departmental OH&S directions, and applicable PPE and safety-system requirements.
- Assist with preparing risk assessments and report OH&S problems, workplace hazards, injuries, and illnesses as required.
- Lead incident investigations, implement corrective actions, and complete monthly health and safety inspections.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
