HR Operations Specialist

Yonex USA • Torrance, CA

23d • $35 - $38

About The Position

The HR Operations Specialist keeps core HR operations running, including payroll, HR systems, benefits, employee records, standard operating procedures, and reporting. This is a hands-on role for a proactive, accountable person who values accurate data, clear processes, and attention to detail.

The role processes biweekly payroll in ADP Workforce Now for California, Washington, New Jersey, and Utah, subject to Head of HR review and approval. It partners with Accounting on payroll reconciliation and handles related matters such as garnishments, tax notices, year-end W-2s, and unemployment claims. It also maintains employee records and HRIS workflows, processes benefits and time-off activity, supports onboarding and offboarding, and keeps compliance records current.

The specialist serves as the first point of contact for employee questions about pay, benefits, and time off through the HR ticketing queue. The role documents and updates HR procedures, recommends process improvements, and prepares recurring and ad hoc reports for HR, Accounting, and leadership.

Requirements

• At least 3 years of experience being responsible for payroll, HR operations, and HRIS systems for a small to midsize company.
• Familiarity with payroll and HR compliance.
• Hands-on experience with ADP Workforce Now and/or BambooHR.
• Hands-on experience with the Microsoft environment, including SharePoint, OneDrive, and Teams.
• Working knowledge of California wage and hour rules, including overtime and meal and rest breaks.
• Clear, concise Excel and reporting skills, including lookups, pivot tables, and data cleanup.
• High attention to detail and sound judgment with confidential information.
• Strong organizational skills.

Nice To Haves

• Multi-state payroll and HR compliance experience.
• Retail, commerce, apparel, or related industry experience.
• Customer service experience.
• Payroll or HR certification, such as FPC, CPP, or aPHR.

Responsibilities

• Process biweekly payroll in ADP Workforce Now for California, Washington, New Jersey, and Utah, including timecard review, overtime, deductions, and final pay, for Head of HR review and approval.
• Partner with Accounting to reconcile payroll and manage garnishments, tax notices, year-end W-2s, and unemployment claims.
• Maintain accurate employee records in the HRIS and support workflows, system updates, and integrations.
• Process benefits enrollments, life event changes, COBRA, ACA, and terminations.
• Track vacation, sick leave, and leaves of absence.
• Process 401(k) contributions and support the annual plan audit.
• Support onboarding and offboarding, including I-9 verification and system setup and removal.
• Keep personnel files, required postings, harassment training records, state filings, and audits current.
• Manage workers’ compensation and safety record keeping.
• Own the HR ticketing queue as the first point of contact for pay, benefits, and time-off questions, providing quick, clear, and confidential responses.
• Document and update HR SOPs for payroll, HRIS, benefits, onboarding, and offboarding, and recommend process improvements.
• Run recurring HR reports, including headcount, turnover, and time off, and provide data on request to HR, Accounting, and leadership.

Benefits

• Medical, dental, and vision benefits.
• FSA/HSA.
• 401(k).
• Paid time off: 10 days of vacation accrued per year, 6 days of sick leave, and a floating holiday.
• Employee discounts on Yonex merchandise.
• Learning and development opportunities related to the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed