HR Operations Specialist

KSM (Katz, Sapper & Miller)•Indianapolis, IN

About The Position

The HR Operations Specialist serves as a key member of the People Operations team, supporting the execution of HR processes, workforce data management, compliance administration, reporting, and operational support for firmwide HR programs and initiatives while providing excellent employee service. This role plays a critical part in ensuring the accuracy, efficiency, and consistency of HR operations. The HR Operations Specialist partners closely with HR leadership, HR team members, Payroll, IT, and other internal stakeholders to maintain workforce data integrity, support compliance requirements, coordinate employee lifecycle transactions, and provide reporting and operational support. As a key operational resource for the HR team, this role also serves as a point of contact for employee inquiries, delivers clear and timely HR communications, and provides responsive, service-oriented support that contributes to a positive and consistent employee experience. The ideal candidate is highly organized, detail-oriented, analytical, and passionate about creating efficient processes while delivering exceptional internal service. They are approachable, responsive, and committed to providing a high level of support that builds trust and confidence in the People Operations team.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
Minimum of two (2) years of experience in Human Resources, HR Operations, HRIS, People Operations, or a related field.
Experience working with HR systems, preferably Workday
Experience supporting HR compliance and employee lifecycle processes.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Demonstrated ability to provide responsive, service-oriented support while building positive working relationships.
Ability to manage multiple priorities while maintaining a high degree of accuracy and attention to detail.
Ability to handle sensitive and confidential information with discretion and professionalism.
Experience supporting multi-state employment environments.

Responsibilities

Execute employee lifecycle transactions and workforce data changes, ensuring accurate, timely, and compliant processing across HR systems and related documentation.
Manage offboarding processes, employment verifications, I-9 administration, and other employment-related documentation and operational activities.
Serve as a primary point of contact for employee inquiries and day-to-day HR operational requests, providing responsive, accurate, and service-oriented support.
Provide operational support across the HR function, adapting to evolving business needs and departmental priorities.
Maintain the accuracy and integrity of workforce data within Workday and related systems.
Partner with HR leadership and the Senior HRIS Analyst to support system enhancements, testing, process improvements, and adoption of new functionality.
Develop, maintain, and analyze workforce reports, dashboards, and metrics to support compliance, workforce insights, operational planning, and business decision-making.
Conduct audits and data reviews to ensure accuracy, consistency, and compliance across workforce records.
Administer compliance programs, regulatory requirements, labor law posting management, compliance training, and related vendor relationships.
Support implementation of HR policies, procedures, and program changes through communication, documentation, policy acknowledgement tracking, training coordination, and compliance monitoring.
Maintain required records and documentation to support audits, reporting obligations, and multi-state compliance requirements.
Support the execution of HR programs and initiatives, including performance management, compensation, benefits, leaves of absence, and other HR programs.
Develop, coordinate, and distribute employee communications related to HR programs, policies, processes, and operational updates.
Coordinate reporting, documentation, and administrative activities to support successful program execution.
Provide operational support for acquisitions, organizational initiatives, and strategic HR projects.
Develop and maintain HR operational procedures, documentation, and process standards.
Identify opportunities to improve efficiency, strengthen compliance, enhance data quality, and improve the employee experience.
Partner with HR leadership to implement operational improvements and ensure HR processes remain scalable, effective, and aligned with business needs.