HR Operations Officer

Industrial and Commerce Bank Of China USA NANew York, NY
$65,000 - $85,000Onsite

About The Position

The HR Operations Officer is responsible for accurate and timely payroll administration and provides operational support across the recruiting process. This position partners with members of the Human Resources Department to maintain accurate employee and payroll records, support compliance, respond to employee inquiries, and assist with HR projects and audits.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or a related field, or an equivalent combination of education and relevant experience.
  • Two to five years of related payroll and/or human resources experience.
  • Strong verbal and written communication and interpersonal skills, with the ability to collaborate effectively and professionally with team members at all levels of the Bank.

Nice To Haves

  • Experience processing payroll using ADP Workforce Now is preferred.
  • Working knowledge of payroll practices, wage and hour requirements, payroll taxes, and payroll recordkeeping is preferred.

Responsibilities

  • Process semi-monthly and special payrolls, including collecting and validating payroll changes, preparing payroll worksheets, entering data into the payroll system, reviewing payroll previews, resolving discrepancies, coordinating secondary review and approval, submitting payroll funding requests, maintaining payroll reports and supporting documentation, and providing required payroll reporting to CFO.
  • Maintain accurate payroll and employee records for promotions, transfers, compensation changes, employment status changes, paid time off policies, deductions, and other payroll-related changes.
  • Create payroll system profiles for new hires; assign and prorate paid time off, as applicable. Process employee separations in the payroll system; calculate final wages and accrued, unused vacation payments in accordance with applicable law and Bank policy; and coordinate live checks or other payment methods with Financial and Accounting, as needed.
  • Partner with ADP Workforce Now to troubleshoot payroll and system issues, coordinate configuration changes, manage payroll tax notices, submit tax amendments when required, and track matters through resolution.
  • Prepare and submit required payroll-related tax, statistical, and regulatory filings and payments for applicable jurisdictions.
  • Manage payroll matters including returned payments, payment reissuance, manual check calculations, live checks, payroll memoranda, and other payroll adjustments.
  • Audit employee data across HR, payroll, retirement, and other applicable systems to ensure consistency and accuracy.
  • Supports recruitment activities, including job postings, interview scheduling, candidate communication.
  • Respond to employee inquiries regarding payroll, timekeeping, attendance, and HR policies, escalating matters as appropriate.
  • Support HR team members with benefits administration, audits, policy and procedure reviews, recordkeeping, and special projects.
  • Maintain the confidentiality and security of employee, payroll, benefits, and other sensitive information.
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