HR Operations Manager
About The Position
As our HR Operations Manager, you will serve as the primary HR point of contact for our clients, supporting day-to-day operations while ensuring compliance with employment laws and internal policies. You will handle a wide range of HR activities, from reviewing and implementing contracts and policies to advising on employee relations and regulatory requirements. Those who excel in this role are detail-oriented, proactive, and confident navigating both client-facing conversations and behind-the-scenes operational work. This is a client-facing role that requires adaptability, precision, and a solution-oriented mindset.
Requirements
- Bachelor’s degree in Human Resources, Business, or related field
- 6+ years of HR operations, compliance, or generalist experience
- Strong knowledge of HR principles, employment law, and compliance requirements across multiple jurisdictions
- Experience reviewing and drafting HR policies, contracts, and agreements
- Highly organized with excellent attention to detail and accuracy
- Strong written and verbal communication skills
- Ability to manage multiple client priorities in a fast-paced environment
- Proficiency with HRIS, payroll systems, and PEO models
- SHRM-CP, PHR, or other comparable certification required
Nice To Haves
- experience in a client-facing role a plus
- PHR-CA preferred
Responsibilities
- Review, draft, and implement HR-related contracts, employment agreements, and policy documents
- Ensure compliance with federal, state, and international employment regulations; advise clients on compliance risks and solutions
- Support client payroll and benefits administration, including coordination with PEOs and vendors
- Manage employee onboarding and offboarding processes, including offer letters, background checks, I-9 verification, final pay, and separation agreements
- Serve as a resource for employment law, benefits, and HR operations questions
- Oversee workers’ compensation, EPLI, and other employment-related insurance policies
- Conduct employee relations investigations and prepare documentation as needed
- Maintain and update employee handbooks, compliance notices, and HR records
- Coordinate reporting to government agencies (EEO, ACA, state registrations, etc.)
- Monitor contract renewals, policy deadlines, and compliance calendars
- Prepare HR reports and audit files for internal and client use
- Work on special compliance or operational projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
