HR Operations Lead

Macro GroupCairo, NY

About The Position

As HR Operations Lead, you will transform and revamp Macro’s operational backbone, driving employee experience excellence, employee benefits, and end-to-end payroll governance. We are seeking a meticulous, analytical and process-driven leader to optimize personnel operations, champion statutory compliance, and ensure a seamless, high-touch employee experience across the organization.

Requirements

  • Bachelor’s degree in Business Administration, Human Resources, Accounting, Law, or a related discipline.
  • 5 – 7 years of progressive HR operations, personnel, and payroll experience, with at least 2 years in a senior or section head role.
  • Deep expertise in Egyptian Labor Law, Social Insurance regulations, tax frameworks, and proven experience managing governmental inspections and labor audits.
  • Advanced capabilities in HR data analytics, building operational scorecards, tracking HR metrics, and interpreting workforce trends.
  • Hands-on mastery of HRIS payroll & personnel modules along with advanced MS Excel proficiency.
  • Proven track record in optimizing medical/life insurance schemes, and employee lifecycle workflows.
  • Strong communication, problem-solving, and stakeholder management skills to navigate regulatory visits and sensitive employee relations with high integrity.

Responsibilities

  • Deliver a smooth experience across all employees’ lifecycles including preboarding, onboarding, offboarding, transfers and promotions.
  • Ensure timely payroll inputs, rigorous validation, effective controls, and accurate processing.
  • Build dashboards and reports that highlight trends, risks, and opportunities for better decisions.
  • Ensure full alignment with labor, social insurance, taxation, and other government requirements.
  • Manage medical and life insurance end to end, including enrollment, renewals, claims escalation, utilization, and vendor performance.
  • Simplify and revamp HR Operations policies, workflows, and service standards.
  • Partner with IT to automate processes, enhance HR systems, and reduce manual work.
  • Lead bank coordination and Finance reconciliations related to payroll, benefits, and employee accounts.
  • Lead initiatives that improve efficiency, governance, scalability, and readiness for business growth.
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