HR Operations Coordinator (3348)

HOUSING AUTHORITY OF THE CITY OF NEWARK•Newark, NJ

1d•Onsite

About The Position

Under the direction of the Human Resources Director, the HR Operations Coordinator is responsible for supporting the daily administrative and operational functions of the Human Resources Department to ensure continuity, responsiveness, organization, and efficient workflow coordination. This role serves as a central point of coordination for HR intake, records management, employee inquiries, HR operational support, onboarding administration, departmental tracking, and general office workflow activities. The HR Operations Coordinator also assists with departmental programs, events, communications, and administrative continuity efforts. All activities support the Human Resources Department’s mission to provide responsive, accurate, and consistent HR services that enable the Newark Housing Authority to meet its operational goals and deliver high-quality service to constituents. The Coordinator also performs other related duties as required.

Requirements

Associate’s degree in Human Resources, Business Administration, or related field preferred.
A minimum of two years of administrative, HR support, or office coordination experience preferred.
Experience working in a fast-paced operational environment strongly preferred.
Strong organizational, communication, and customer service skills required.
Experience maintaining confidential records and documentation systems preferred.
Working knowledge of HRIS systems, Microsoft Office Suite, and office workflow processes preferred.
Knowledge of general human resources office procedures, workflow coordination practices, and records management processes.
Knowledge of customer service principles and ability to professionally respond to employee and stakeholder inquiries.
Ability to coordinate multiple administrative and operational tasks simultaneously while maintaining accuracy and organization.
Ability to maintain confidential employee information and exercise discretion in handling sensitive matters.
Ability to establish and maintain effective working relationships with employees, supervisors, vendors, and external stakeholders.
Ability to maintain organized personnel files, tracking systems, and related HR documentation.
Ability to support onboarding, HRIS, payroll, benefits, and administrative workflow coordination activities.
Ability to communicate clearly and professionally both orally and in writing.
Ability to identify workflow issues, prioritize tasks, and support operational continuity in a fast-paced environment.
Working knowledge of Microsoft Office Suite, HRIS systems, and general office technology.
Ability to support departmental programs, employee engagement activities, and organizational events.
Ability to adapt to changing priorities and operational demands while maintaining professionalism and responsiveness.
Ability to read, analyze, and interpret general business correspondence, policies, procedures, and reports.
Ability to communicate effectively with employees, supervisors, and external stakeholders.
Strong computer skills (MS Word, MS Excel, MS Outlook, and HRIS systems).

Responsibilities

Serves as an initial point of contact for employee HR-related inquiries and routes matters appropriately.
Coordinates HR office workflow activities, intake requests, tracking logs, and follow-up communication.
Maintains and organizes employee personnel files and related HR documentation systems.
Supports onboarding and new hire administrative processes, including document collection and tracking.
Provides administrative support for HRIS functions, data entry, and workflow coordination.
Assists with invoice routing, departmental tracking, and administrative coordination activities.
Supports departmental communications, scheduling, reporting, and operational follow-up tasks.
Coordinates HR-related programs, employee engagement activities, and departmental events.
Assists with records management and retention practices in accordance with organizational requirements.
Supports payroll and benefits workflow coordination, as assigned.
Maintains confidentiality of employee and organizational information.
Assists with development and maintenance of operational procedures and tracking systems.
Performs other duties as assigned.