HR Operations – Benefits & Compensation Specialist

CSL Plasma•Boca Raton, FL

3d•Hybrid

About The Position

The HR Operations – Benefits & Compensation Specialist will provide professional guidance, coordination, and support in effectively applying compensation administration policies and practices. This role involves administering and maintaining various compensation-related data management in Workday (or other systems if applicable), coordinating and facilitating compensation programs and initiatives, and providing advice, training, and support to Tier 1 – HR Advisors. The specialist will also support and liaise with the Compensation Center of Excellence (COE) team, support auditing, reporting, and YE Merit activities, including Merit and Bonus yearly cycles, and work with the Talent Development COE Tuition to support the Tuition Program with administration. Understanding policies for HR, Compensation, and Tuition Reimbursement is required. Close collaboration with Talent Acquisition, HR Service Center Supervisor, and other Tier 2 Specialist team members throughout the year, especially during YE activities, is essential. This is a hybrid role, requiring three (3) days of onsite work weekly.

Requirements

Bachelor’s degree, in Human Resources, Business or related field
2 - 5 years’ experience focused on Benefits Administration
Knowledge of Workday is required, focus on HCM is preferred
Experience in HR or Shared Services operations; experience spanning multiple HR areas desirable
Strong organizational skills and time management
Ability to work in independent or team environment
Communicate effectively with all parties as required
Written communication is clear and succinct in a variety of communication settings and styles; can get messages across that have the desired effect
Strong customer service focus
Process improvement, and comprehensive understanding of the cross functional processes
Highly proficient in all Microsoft Office programs, most importantly Excel
Ability to work efficiently with minimal supervision

Nice To Haves

IHRIM and/or SHRM certification a plus
Knowledge of case management systems and HR Portal technology is helpful
Six Sigma Certification a plus

Responsibilities

Provide professional guidance, coordination, and support in applying compensation administration policies and practices.
Administer and maintain various compensation-related data management in Workday (or other systems if applicable).
Coordinate and facilitate compensation programs and initiatives.
Provide advice, training, and support to Tier 1 – HR Advisors.
Support and liaise with the Compensation Center of Excellence (COE) team.
Support auditing, reporting, and YE Merit activities, including Merit and Bonus yearly cycles.
Work with the Talent Development COE Tuition and support the Tuition Program with administration.
Understand policies for HR, Compensation, and Tuition Reimbursement.
Work closely with Talent Acquisition, HR Service Center Supervisor, and other Tier 2 Specialist team members throughout the year, especially during YE activities.
Conduct day-to-day HRIS transactional processing in Employee Cloud/Workday and other related HR Systems.
Manage complex requirements that adhere with business hiring needs.
Collaborate with the Compensation and Talent Management Center of Excellence (COE) and identify trends, process improvements, and opportunities for automation.
Support all HR COEs for executing core, common and consistent processes, tasks and overall administration, and ensures continuity and successful delivery of functional services to users throughout the organization.
Participate or lead Year-End (YE) initiatives for Merit and Bonus cycles.
Partner with Compensation and Talent Management (COE) to document and streamline processes to support the implementation of technology to streamline these processes, when needed.
Prepare and submit error-free EIB to the Compensation COE as necessary during YE or throughout the year.
Provide guidance to Tier 1 – HR Advisors or the HRSC during YE and as needed throughout the year.
Serve as Subject Matter Expert for HR Operations regarding Compensation policies and processes and participate as the SME in various ad hoc projects.
Collaborate with HRSC Supervisor and HR Operations Americas leadership by introducing Compensation changes, providing training to HRSC.
Liaise with other Compensation Specialists in other regions and share common goals.
Create, monitor, and close out tickets in case management tool, as well as work closely with other HR staff members and HR Systems to provide service and support to all other HR functional areas.
Ensure that case notes are professionally written and that they thoroughly and accurately detail the problem and the proposed resolution.
Adhere to appropriate HR Operations Service Level Agreements and Key Performance Indicators.
Accept ownership for accomplishing business requests building relationship with COE, HR, HR Operations and other organizations within CSL.
Identify escalation trends and opportunities for process improvement and/or new solutions.
Assist in identifying areas to improve communications and efficiency of operations and implementing changes.
Partner with clients in improving processes by recommending solutions and referrals to policies/procedures, SMEs or contracted vendors.
Support HRSC with service calls inquiries or tickets as needed during peak periods.
Build positive relationship with Compensation Specialist partner.
Work in a team environment and ensure collaboration is top goal.
Execute and analyze daily, monthly, or monthly compensation audits.
Provide feedback to HRSC Supervisor and Tier 2 Specialists regionally on occasion globally as needed.