HR Operations Analyst

Gore Mutual Insurance•Cambridge, ON

2d•CA$56,000 - CA$103,500•Hybrid

About The Position

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better. Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability. Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us. As a HR Operations Analyst, you'll be at the heart of our People Experience function—driving impact across the full employee lifecycle, from pre-onboarding to post-exit. This role is where the employee experience and systems meet. The HR Operations Analyst contributes to a positive employee experience by delivering efficient, employee-centered support, ensuring payroll accuracy and timeliness, and keeping HRIS information current and dependable.

Requirements

Minimum 2 years of HR experience, with a focus on employee services
Strong understanding of pension plans and payroll processes
Proven experience with HRIS systems and data management
High proficiency in Microsoft Excel
Solid data acumen with a keen eye for accuracy and detail
Demonstrated ability to drive process improvements
Post secondary education is required

Nice To Haves

Payroll administration experience is considered an asset
Familiarity with Workday and ADP (considered an asset)

Responsibilities

Maintain employee profiles and documents in HRIS
Generate reports from HRIS
Execute employee documents, policy, and data audits
Assist with management of PX data and flow between PX systems/tools to ensure proper data mapping and data integrity
Prepare and distribute quarterly occupancy data
Own the bi-weekly payroll process
Oversee pension, benefits, and disability administration
Manage supplier relationship with ADP
Act as point of contact for employee concerns via the People Inbox, responding daily to employee inquiries
Orchestrate the execution of onboarding and off-boarding processes
Communicate with employees regarding all types of leaves
Ensure a user-focused employee experience that enhances the employee value proposition
Support delivery of HR projects and activities
Identify gaps and opportunities for improved services/programs through needs analysis or consultation
Explore and implement innovative solutions, including those utilizing AI