HR/Office Manager

Pro-Serv Food Equipment • New Bern, NC

2d • Onsite

About The Position

The HR / Office Manager is responsible for keeping the people-side of Pro-Serv running smoothly, legally, and professionally. This role ensures: Legal and labor compliance, Accurate employee records, Efficient hiring and onboarding, Payroll and benefits coordination, Safety, certification, and licensing tracking, Office administrative support. This role does not run operations — it supports the people who do. Strong organization, follow-through, confidentiality, and documentation are non-negotiable.

Requirements

• 3+ years experience in HR, Office Management, or Administrative Management
• Strong knowledge of HR compliance and employment documentation
• Experience with payroll coordination and benefits administration
• High attention to detail and organization
• Ability to handle confidential information professionally
• Strong communication and follow-through
• Comfortable working in a fast-paced, blue-collar service environment

Responsibilities

• Maintain complete and accurate employee personnel files (digital and physical)
• Ensure compliance with labor laws, OSHA requirements, and company policies
• Track certifications, licenses, training, and expiration dates
• Document disciplinary actions, performance notes, and safety incidents
• Maintain employee handbook acknowledgments and policy updates
• Coordinate with Branch Managers on staffing needs
• Post and manage job openings
• Screen resumes and conduct phone screens
• Schedule interviews
• Coordinate background checks, drug screens, and license verification
• Prepare offer letters and new hire paperwork
• Set up first-day onboarding (systems access, uniforms, training schedules)
• Review and verify timecards
• Monitor PTO balances and accruals
• Coordinate payroll data with Finance
• Handle benefit enrollments, changes, and employee questions
• Track and assist with workers’ compensation claims
• Assist with payroll audits and corrections
• Manage office supply inventory and ordering
• Handle vendor paperwork and administrative requests
• Answer incoming administrative calls and emails
• Assist with meeting preparation and company events
• Maintain organized office systems and files

Benefits

• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Health insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed