Office Manager & HR Coordinator

Sitero LLC•Mississauga, ON

1d•Hybrid

About The Position

Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovative, technology-enabled solutions that allow our clients to focus on their core strengths. For early phase studies through Phase III clinical trials, our experienced team delivers high-touch services and technology to ensure the safety of all stakeholders across the clinical research community with an emphasis on ethics, compliance, and innovation.

Requirements

Bachelors Degree Required
Hands-on HR generalist or specialist work required
Previous experience managing office-type scenarios where in-person management of a facility is required

Responsibilities

Serve as the primary on-site point of contact for Sitero's Mississauga office and oversee the day-to-day employee experience, office readiness, supplies, common areas, meeting rooms, vendors, deliveries, and general workplace needs.
Support administration of Sitero Canada's hybrid work model, including the Monday–Wednesday in-office cadence, employee communications, office attendance processes, and escalation of recurring attendance or scheduling concerns to Global HR.
Support employee and visitor access, badging, guest management, and office access controls in accordance with Sitero's security, quality, and compliance requirements.
Serve as the first local point of contact for routine employee questions regarding HR policies, benefits, time off, payroll processes, workplace expectations, and HR programs, escalating complex matters to Global HR as appropriate.
Coordinate the local components of Canadian employee onboarding and offboarding, including office orientation, access/badging, equipment coordination, required documentation, employee introductions, and collection/return of company property.
Support maintenance of accurate Canadian employee information and documentation within BambooHR and other applicable HR systems and ensure required documentation is appropriately maintained.
Assist Global HR with Canadian payroll and benefits administration by collecting employee changes, reviewing information for accuracy, responding to routine employee questions, and coordinating with Sitero's Canadian payroll/benefits providers as needed.
Assist with preparation and administration of employment agreements, amendments, policy acknowledgements, leave documentation, and other routine Canadian HR correspondence under the direction of Global HR.
Coordinate local employee engagement activities, recognition initiatives, office events, town halls, celebrations, and other activities supporting Sitero's culture and #WeAreSITERO
Help communicate and administer Canadian HR and workplace policies and ensure employees understand expectations related to hybrid work, attendance, working hours, leave, workplace conduct, and office procedures.
Provide local support for Canadian recruiting activities when needed, including interview coordination, candidate scheduling, offer/onboarding administration, and preparation for new-hire start dates.
Support workplace health and safety requirements, required postings, office inspections, emergency procedures, incident documentation, and coordination of corrective actions as applicable.
Liaise with building management and external vendors regarding maintenance, cleaning, security, repairs, supplies, and other office services.
Assist Global HR with Canadian HR projects, employee communications, reporting, audits, data collection, and other operational initiatives as assigned.