HR Manager

BayshoreOttawa, ON
Hybrid

About The Position

Bayshore HealthCare is a leading provider of home and community health care services in Canada, recognized for its commitment to quality and innovation. The Human Resources Manager will lead and oversee all HR functions for the Home Care branch, focusing on employee relations, talent management, performance support, engagement, and compliance. This role involves partnering with branch leadership and the National Service Centre HR Business Partner to deliver strategic and operational HR support, aiming to enhance the employee experience and contribute to business success. The company emphasizes a commitment to Equity, Diversity & Inclusion, fostering a culture of belonging and supporting individual potential and well-being.

Requirements

  • Minimum: Completion of a recognized Human Resources Diploma or Degree program.
  • 3-5 years of progressive human resources experience and responsibility with emphasis in the areas of full cycle recruitment, performance management and WSIB claims management.
  • Exceptional interpersonal skills with the ability to handle difficult situations in an objective, consistent format, with excellent problem solving abilities.
  • Ability to work independently and as part of a team, while meeting set deadlines related to all HR functions and responsibilities.
  • Intermediate level computer skills using MS Office applications, HRIS and ATS.
  • Ability to operate all standard office equipment; commitment to continued learning.
  • Valid driver license and access to reliable vehicle as candidates MUST be able to support the location/branch coverage areas.
  • Fluency in written and spoken English is essential and required.
  • French fluency is a requirement for all Quebec locations.

Nice To Haves

  • Working towards CHRP designation will be considered an asset.

Responsibilities

  • Handle all telephone and written inquiries relating to the hiring and selection of Field employees as requested, and in keeping Bayshore National Recruitment, Selection and Onboarding policies.
  • Hire and screen Field employees according to Bayshore hiring policies and procedures, including arranging interview schedules, interviewing candidates, administering and evaluating skills tests, completing reference checks, and arranging for police security clearances.
  • Initiate and follow through with the electronic onboarding process for successful candidates.
  • Arrange Information Sessions for selected candidates and follow up with applicants not selected for employment with Bayshore Home Care Solutions.
  • Recruitment and selection of Administrative and/or Supervisory employees as requested by the Area Director.
  • Deliver specific HR related orientation items, (including H&S, payroll process etc.); prepare photo identification cards.
  • Maintain current and past electronic employee HR files such that all required documentation is present, including proof of current professional registration, education certificates, security clearances, references, probationary and annual performance reviews, supervisory reports, and continuing education documentation.
  • Ensure former employee files include final performance reviews and/or exit interviews.
  • Coordinate or delegate and follow through with employee engagement activities for branch and field employees.
  • Manage the benefits program for employees, including probation, arrears and LOA reports, and change forms.
  • Lead branch health and safety committee.
  • Maintain branch specific forms and policies where applicable.
  • Work in collaboration with the Client Service Manager (CSM) to ensure full-time and part-time employees are working sufficient hours to meet their FT/PT or casual status.
  • Provide employees with Employment Letters as requested.
  • Handle all payroll and benefits-related inquiries and assist employees to complete forms.
  • Handle all external requests for reference checks and verification of employment; refer difficult situations to the Area Director or immediate supervisor.
  • Manage Workers Compensation claims documentation including filing reports, follow-up activities; participate in the development of modified work programs as requested.
  • Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.
  • Assist with discipline and counseling of employees as requested.
  • Develop and participate in ongoing internal and/or external continuing education activities.
  • Support the Area Director with Office Operations.
  • Supervise branch Human Resources employees, and other Administrative Personnel (if designated by the Area Director).
  • Complete other tasks as required.

Benefits

  • Bayshore is committed to a high quality and safe environment for both our staff and clients/patients.
  • Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc.
  • Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.
  • Bayshore Healthcare Ltd., and its subsidiaries, are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements.
  • To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.
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