HR Manager - Operations

KeHE Distributors, LLC•Allentown, PA

6d•Onsite

About The Position

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Requirements

Contribute and support to the overall goals of the Human Resources Department.
Ability to deescalate and effectively resolve emotional and/or complex problems.
Application of strong situational judgment consistent with standards, practices, policies, procedures, regulation or government law.
Ability to effectively manage competing priorities under tight time constraints.
Ability to build strong trusting relationships across peers, region and corporate leadership, and frontline workforce coupled with the ability to be decisive is needed.
Ability to effectively communicate and present information, verbal and written and respond to questions in a manner appropriate to circumstance flexing style as needed.
Ability and willingness to travel to other KeHE facilities and/or headquarters for annual meetings and/or professional development opportunities.
Bachelor's degree, preferably in HR, Business Administration and/or a related field.
Minimum of 3-5 years previous HR management experience, preferably within food service, retail, CPG, grocery or adjacent industry, with hourly/frontline workforce.
Minimum of 7 years of total HR or related experience overall.
Knowledge of Microsoft Office and HRIS systems and software required.
Knowledge of employment law and other government compliance regulations required.

Nice To Haves

Fluency in Spanish preferred, both written and verbal.
PHR, SPHR preferred.

Responsibilities

Serve as a strategic business partner and advisor to the Distribution Center leadership team in a dynamic and rapidly changing business environment.
Foster shared accountability for executing people and culture strategies aligned with key business priorities, enabling strong performance through a collaborative, team-oriented culture.
Partner with management and talent acquisition to ensure strong execution of labor and staffing plans to meet situational and seasonal fluctuations of the business.
Ensure new hire training plans and protocols are in place and consistently executed for all new employees across hourly warehouse, transportation and leadership positions.
Act as a thought partner and advisor to site leadership team on people impacts of business strategies to proactively anticipate and plan for positive outcomes.
Drive employee engagement and retention through proactive listening strategies, accessibility and floor presence, and routine survey administration and action planning.
Assist in leading and executing effective change management and communications at all levels within location to support continuous improvement and growth initiatives.
Ensure strong execution of all performance management related programs and processes for front line hourly workforce and exempt level/management team.
Guide and coach people leaders to effectively deliver coaching and feedback to drive strong performance and results, including proper handling of underperformance.
Maintain positive employee relations and lead through effective issue resolution, to ensure fair, consistent, and equitable employment practices.
Support a Safety First culture engaging actively in strategies to promote a clean and safe working environment and assisting in post-accident or near miss investigations and workers compensation claims management.
Role model and exhibit a firm commitment to KeHE’s Civility Code and Keystone Leadership Habits enforcing the importance of delivering results the right way.
Ensure consistent, accurate and compliant execution of all HR employment practices and policies in alignment with state and federal requirements.
Maintain a heightened level of confidentiality in all communications and handling of personal and/or sensitive employee information to maintain trust, data integrity and compliance with relevant state and federal laws and regulations.
Act as first point of contact to employees on KeHE health and wellness benefits, sick time and/or leave of absence management, and general employee assistance.
Oversee administration of employee on-boarding, off-boarding, and status changes ensuring a high level of data and process integrity, accuracy and timeliness.
Conduct management and employee training necessary to support various programs and initiatives, including oversight of annual compliance training.
Work collaboratively with legal department to provide timely and accurate responses to employment related claims or charges.
Perform other duties and projects as assigned.