HR Manager - Benefits (Human Resources)

Shelby County Government•Memphis, TN

About The Position

Responsible for planning, developing, implementing, and evaluating Shelby County Government’s comprehensive employee benefits, health, and wellness programs. The role provides technical assistance to organizations and vendors, consults with employee groups, and performs related work as required. The position is classified at Pay Grade 51, with salary commensurate with experience and education. The HR Manager administers benefits programs and compliance, supervises assigned staff, manages benefits data and vendor relationships, evaluates plans and costs, and develops budgets and recommendations. The role also conducts audits and compliance reviews and prepares reports and presentations for the administration and Board of Commissioners. A valid Tennessee driver’s license is required, or must be obtained by the employment date. The employee must have daily access to an operable automobile and meet county automobile-insurance requirements upon employment. Travel to other Shelby County offices, special events, and training may be required. The position is subject to a background check. Employees hired after September 1, 1986, generally must reside in Shelby County and continue to reside there as a condition of employment, subject to the stated public safety/civil service exemptions.

Requirements

Five years of experience administering and implementing employee benefits and wellness programs in a management capacity.
Bachelor’s degree from an accredited college or university in public or business administration, human resources, or another related field.
An equivalent combination of related education and/or experience may be considered.
Proof of education, training, and/or experience is required.
Thorough knowledge of employee benefits administration, health and welfare programs, and industry best practices.
Knowledge of management principles, budgeting, financial analysis, and workforce planning.
Skill in benefits market analysis, contract negotiation, vendor management, and service evaluation.
Strong analytical, problem-solving, project management, and organizational skills.
Effective leadership and supervisory skills, including the ability to direct, motivate, and develop staff.
Excellent written, verbal, presentation, and interpersonal communication skills.
Ability to manage multiple priorities, meet deadlines, and collaborate effectively with employees, departments, vendors, and the public.
Proficiency in Microsoft Office applications and related business systems.
Must have a valid Tennessee driver’s license or obtain one by the date of employment.
Must have daily access to an operable automobile and meet county requirements for automobile insurance upon the date of employment.
Employees hired after September 1, 1986, must reside in Shelby County and continue to reside there as a condition of employment, subject to the stated exemptions.

Nice To Haves

Experience with self-insured programs is preferred.
Knowledge of self-insured benefit programs is preferred.

Responsibilities

Plan, administer, and evaluate employee benefit programs, including health, life, disability, wellness, EAP, flexible spending, and related plans.
Ensure benefit programs are administered in accordance with plan documents, applicable laws and regulations, and reporting requirements.
Develop and communicate benefits information, program changes, required notices, and employee education materials.
Manage and direct assigned staff, including hiring, training, performance management, coaching, and disciplinary matters.
Oversee benefits data, enrollment records, vendor file transfers, billing, reconciliation, and HRIS accuracy.
Evaluate benefit plans, vendors, coverage options, costs, utilization, and industry trends to recommend plan improvements and cost-control strategies.
Manage relationships and negotiations with benefit providers, consultants, auditors, legal counsel, and other external partners.
Coordinate market analyses, Requests for Proposal (RFPs), and Requests for Information (RFIs) with consultants and vendors.
Develop, recommend, and monitor employee benefits budgets and analyze financial and risk-related trends.
Conduct audits and compliance reviews to ensure benefit plans meet federal, state, and local requirements.
Prepare benefit-related reports, recommendations, resolutions, and presentations for the administration and Board of Commissioners.
Maintain knowledge of emerging benefit trends, regulatory changes, and industry best practices.
Perform other related duties as assigned, required, or directed.