HR Manager - Benefits (Human Resources)

Shelby County•Memphis, TN

2d•$59,930 - $105,217

About The Position

The HR Manager - Benefits is responsible for planning, developing, implementing, and evaluating Shelby County Government’s comprehensive employee benefits, health, and wellness programs. The role provides technical assistance to organizations and vendors, consults with employee groups, and performs related work as required. The position is classified at Pay Grade 51, with salary commensurate with experience and education. The position requires five years of management-capacity experience administering and implementing employee benefits and wellness programs, along with a bachelor’s degree in public administration, business administration, human resources, or a related field. Equivalent combinations of related education and experience are accepted. Experience with self-insured programs is preferred, and proof of education, training, and/or experience is required. The role manages assigned staff and benefits operations, ensures plan and regulatory compliance, oversees vendors and benefits data, evaluates plans and costs, and develops budgets and recommendations. The position may require travel to other Shelby County offices, special events, and training. Employees hired after September 1, 1986, generally must reside in Shelby County, subject to the stated public safety/civil service exceptions. A valid Tennessee driver’s license (or obtaining one by the employment date), daily access to an operable automobile, and compliance with county automobile insurance requirements are also required.

Requirements

Five years of experience administering and implementing employee benefits and wellness programs in a management capacity.
Bachelor’s degree from an accredited college or university in public administration, business administration, human resources, or a related field.
An equivalent combination of related education and/or experience is accepted.
Proof of education, training, and/or experience is required.
Thorough knowledge of employee benefits administration, health and welfare programs, and industry best practices.
Knowledge of management principles, budgeting, financial analysis, and workforce planning.
Skill in benefits market analysis, contract negotiation, vendor management, and service evaluation.
Strong analytical, problem-solving, project management, and organizational skills.
Effective leadership and supervisory skills, including the ability to direct, motivate, and develop staff.
Excellent written, verbal, presentation, and interpersonal communication skills.
Ability to manage multiple priorities, meet deadlines, and collaborate effectively with employees, departments, vendors, and the public.
Proficiency in Microsoft Office applications and related business systems.
Must have a valid Tennessee driver’s license or obtain one by the date of employment.
Must have daily access to an operable automobile and meet county automobile insurance requirements upon the date of employment.
May be required to travel to other Shelby County offices, special events, and training.
Employees hired after September 1, 1986, must generally reside in Shelby County and continue to reside there as a condition of employment, subject to the stated exceptions.
The position is subject to a background check for convictions substantially related to potential job duties; such convictions will not automatically disqualify a candidate.

Nice To Haves

Experience with self-insured programs.
Knowledge of self-insured benefit programs.

Responsibilities

Plan, administer, and evaluate employee benefit programs, including health, life, disability, wellness, EAP, flexible spending, and related plans.
Ensure benefits are administered in accordance with plan documents, applicable laws, regulations, and reporting requirements.
Develop and communicate benefit information, program changes, required notices, and employee education materials.
Manage and direct assigned staff, including hiring, training, performance management, coaching, and disciplinary matters.
Oversee benefits data, enrollment records, vendor file transfers, billing, reconciliation, and HRIS accuracy.
Evaluate benefit plans, vendors, coverage options, costs, utilization, and industry trends to recommend plan improvements and cost-control strategies.
Manage relationships and negotiations with benefit providers, consultants, auditors, legal counsel, and other external partners.
Coordinate market analyses, Requests for Proposal (RFPs), and Requests for Information (RFIs) with consultants and vendors.
Develop, recommend, and monitor employee benefits budgets and analyze financial and risk-related trends.
Conduct audits and compliance reviews to ensure benefit plans meet federal, state, and local requirements.
Prepare benefit-related reports, recommendations, resolutions, and presentations for administration and the Board of Commissioners.
Maintain knowledge of emerging benefit trends, regulatory changes, and industry best practices.
Perform other related duties as required or directed.