HR Generalist, Baptist Downtown
About The Position
Baptist Health is seeking a dedicated and detail-oriented HR Generalist to join its Human Resources Business Advisory team in Jacksonville, Florida. The HR Generalist serves as a frontline resource for team members and leaders, supporting a variety of human resources functions in collaboration with HR Business Partners and HR Centers of Excellence (COEs). The role supports HR programs, policies, and processes while promoting a positive and efficient work environment. It handles routine HR matters under close supervision and provides administrative and operational support. The ideal candidate brings strong interpersonal skills, professionalism, attention to detail, and a commitment to exceptional customer service.
Requirements
- Associate degree in Human Resources, Business Administration, or a related field required; a high school diploma and 5 or more years of related work experience may be accepted in lieu of an associate degree.
- Strong communication, organizational, problem-solving, and customer service skills.
- Ability to maintain confidentiality, manage competing priorities, and work effectively in a fast-paced environment.
Nice To Haves
- 3–5 years of Human Resources experience preferred.
- 3–5 years of related professional experience preferred.
- Experience supporting HR policies, programs, and processes preferred.
- Prior employee relations experience preferred.
- Experience working collaboratively with HR Business Partners, leadership, and cross-functional teams preferred.
- Proficiency in Microsoft Office applications and familiarity with Human Resources Information Systems (HRIS) preferred.
- Bachelor’s degree in human resources, Business Administration, or a related field preferred.
- SHRM Certified Professional (SHRM-CP) preferred.
- Professional in Human Resources (PHR) preferred.
Responsibilities
- Serve as a primary point of contact for routine HR inquiries from team members and leaders, providing timely and professional assistance.
- Support the HR Business Advisory team with daily human resources activities, processes, and administrative functions.
- Assist with the implementation and administration of HR policies, programs, and procedures.
- Provide general guidance regarding HR policies, processes, and available resources, escalating complex matters to appropriate HR partners.
- Collaborate with HR Business Partners and HR Centers of Excellence to support employee-related initiatives and organizational needs.
- Assist with routine employee relations matters, including gathering information, maintaining documentation, and coordinating follow-up activities under supervision.
- Support the coordination and documentation of HR processes, employee communications, and departmental initiatives.
- Maintain accurate employee records, reports, and confidential HR documentation.
- Assist leaders and team members with navigating HR systems, processes, and available resources.
- Support HR projects and initiatives focused on improving the team member experience and operational efficiency.
- Maintain confidentiality and exercise professionalism and discretion when handling sensitive employee information.
- Perform additional administrative duties and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
