HR Generalist

Hospital for Special Surgery•New York, NY

43d

About The Position

Hospital for Special Surgery (HSS) is seeking an HR Generalist for a temporary, fixed-term, seasonal position. This role provides guidance on HR policies and procedures, ensures compliance with laws and regulations, and maintains knowledge of current HR and benefit trends. The HR Generalist will serve as the initial point of contact for employees with HR questions, manage a high volume of employee requests, and handle the onboarding process for new hires. Responsibilities also include managing the immigration process, completing unemployment claims, and participating in Joint Commission efforts. The role involves reviewing system data for accuracy, identifying process enhancements, and supporting team members as a subject matter expert.

Requirements

Bachelor’s degree
Minimum of 2 years of relevant professional level experience in Human Resources, Business Administration or related field
Highly proficient in applications within MS Office Suite a MUST (Outlook, Excel, Word)
Competence to build and effectively manage interpersonal relationships at all levels of the company
Advanced organizational skills with high accuracy and attention to detail, plus the ability to reprioritize for self and staff to meet deadlines.
Strong oral, written and verbal and interpersonal communication skills; excellent follow up skills
Working knowledge of collaboration tools: Zoom, Microsoft Teams
Ability to manage multiple projects, work independently, prioritize workloads, and meet deadlines
Must be able to multitask and adapt to a fast-paced environment
Ability to use discretion and maintain utmost confidentiality of personnel information

Responsibilities

Provide guidance on HR policies and procedures, ensuring compliance with applicable laws and regulations
Maintain knowledge of current human resources and benefit trends, laws, governmental compliance, and company policies.
Be the initial point of contact for employees with HR questions and manage the high volume of employee requests that span across multiple subject areas - respond to all basic inquiries via shared mailbox/CRM system, and engage with other HR teams as needed to identify solutions
Manage onboarding process for hires (in multiple systems, as needed) - background check verification, employee health screening, I-9 verification to ensure a positive new hire experience and timely start.
Guide employees and managers through system processes, create necessary resources, maintain and train.
Manage the immigration process for employees that have work authorizations, ensuring that the organization remains compliant, and work with outside counsel, as needed.
Complete unemployment claims filed across HSS approved work states
Manage other administrative responsibilities such as: verification of employment, tuition reimbursement, document upload/retrieval requests
Participate in Joint Commission efforts - retrieve data, pull files, identify areas for improvement, internally.
Review system data as defined, to ensure accuracy and take necessary action, as appropriate
Identify and implement enhancements to processes and system workflows, to improve the employee experience, and automate time consuming tasks
Participate in system testing efforts when needed
Act as the subject matter expert in one or more areas defined - train team members, serve as point of escalation, create and maintain resources
Support team and other HR Centers of Excellence as needed with project related tasks, ad-hoc requests