HR Generalist, Leaves and Accommodations

MIT•Cambridge, MA
•Hybrid

About The Position

The HR Generalist, Leaves and Accommodations, in Human Resources - Disabilities and Medical Leave Services, advises and counsels MIT employees and managers on complex leave laws and policies, workers’ compensation, requests for accommodations under the ADA and the interactive dialogue, and long-term disability claims for assigned departments, labs, centers, and institutes. The role partners with client areas to build relationships and understand organizational structures and departmental needs. It also works closely with MIT vendors, including Workpartners, Cannon Cochrane Management Services Inc., and Prudential. The position requires on-campus work at least two days per week. Additional on-campus days may be required for DSMLO Office coverage, walk-ins, in-person meetings with client areas, in-person training, and collaboration with HR staff and DSMLO team members, including quarterly all-HR staff meetings.

Requirements

  • Bachelor’s degree.
  • At least five years of equivalent benefits, leave administration programs, accommodation, or HR generalist experience.
  • Experience administering policies and legal compliance, including in-depth understanding of FMLA, MA PFML, Workers’ Compensation, Long-Term Disability, and ADA.
  • Experience in full life cycle case management in the listed areas.
  • Ability to understand and analyze complex policies, procedures, and practices.
  • Experience researching compliance issues and summarizing recommendations.
  • Demonstrated independent decision-making and judgment.
  • Strong problem-solving, analytical, and organizational skills.
  • Excellent written and verbal interpersonal and communication skills, including the ability to explain complex legal and policy information to people without that background.
  • Proven customer service and program administration experience.
  • Meticulous attention to detail, ability to prioritize competing demands, and follow-through despite interruptions.
  • Ability to work on a team and demonstrate initiative, flexibility, and accountability while supporting and collaborating with colleagues.
  • Advanced Excel skills, strong knowledge of Microsoft Office products, and ability to learn applicable software systems.
  • Ability to work on campus at least two days per week, with additional days as required.

Nice To Haves

  • Experience with SAP.
  • Experience with data gathering, data analysis, and data management.
  • Leave Management Specialist Certification.

Responsibilities

  • Advise and counsel employees and managers on complex leave laws and policies, workers’ compensation, ADA accommodation requests and the interactive dialogue.
  • Process long-term disability claims for assigned departments, labs, centers, and institutes.
  • Partner with client areas to develop relationships and understand organizational structure and departmental needs.
  • Work closely with MIT vendors, including Workpartners, Cannon Cochrane Management Services Inc., and Prudential.
  • Administer policies and legal compliance and manage cases through the full life cycle across leave, accommodation, workers’ compensation, and long-term disability areas.
  • Research compliance issues and summarize recommendations.
  • Meet critical deadlines relating to pay and other requirements.
  • Provide DSMLO Office coverage and participate in in-person meetings, training, and collaboration when required.
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