HR Generalist

B&B Solutions US•Washington, DC

19d•Onsite

About The Position

As an HR Generalist, you will play a critical role in supporting federal benefits, retirement, work-life, and personnel processing programs. The ideal candidate will have hands-on experience with federal HR processes, a knack for accurate record-keeping, and a commitment to providing exceptional service to employees and stakeholders.

Requirements

High school diploma (required).
At least 3 years’ relevant experience in federal HR processing or benefits administration.
Demonstrated ability to process forms, maintain records, calculate retirement service, and use FPPS and related benefits systems.
Experience working on-site in a professional office environment.
Ability to deliver professional, courteous customer service in person, by phone, and via email.
Meticulous attention to detail and strong organizational skills.
Ability to handle sensitive and confidential information with discretion.
Must meet all eligibility requirements to work for B&B and our government client, including any required background checks.

Nice To Haves

Prior experience supporting federal benefits programs (FEHB, FEGLI, TSP, etc.).
Familiarity with government HR and benefits systems (FPPS, eOPF, e-Comp, FHR Navigator).
Experience delivering presentations or briefings to groups.

Responsibilities

Support federal benefits, work-life, and retirement programs, including FEHB, FEGLI, TSP, EAP, telework, and related services.
Promote and support wellness and work-life initiatives.
Triaging incoming benefits inquiries; direct complex matters to Benefits Specialists.
Support open-season activities, informational seminars, and workforce engagement events.
Provide basic benefits counseling to employees (informational guidance only).
Review and process FEHB, FEGLI, TSP, and related benefit forms.
Communicate with OPM, DFAS, insurance carriers, payroll providers, and other agencies as needed.
Request military service documentation and provide deposit/redeposit information using calculation tools.
Calculate redeposit service, FICA, and military deposits.
Compile and verify employee service histories for retirement purposes.
Deliver benefits-related briefings during new-hire orientation.
Maintain and update benefits-related systems (e.g., e-Comp, FHR Navigator, FPPS).
Maintain accurate and timely records of all benefits activities.
Code and process personnel and payroll actions in FPPS within required timeframes.
Prepare pre-appointment packages and assist with new-hire in-processing.
Extend tentative and official job offers as directed.
Review personnel and payroll forms for accuracy and completeness.
Request, upload, and maintain eOPF records; convert paper files to electronic records.
Audit personnel records for accuracy and policy compliance.
Process leave transfers for incoming and current employees.
Provide customer service regarding HR systems, processes, and procedures.
Identify and correct HR processing errors.
Track commemorative awards and maintain award-related files and logs.
Coordinate and conduct new employee orientation.
Respond promptly to employee and management inquiries.
Maintain complete documentation of all HR processing activities.
Deliver high-quality, accurate, and timely support across all assigned duties.
Adhere to applicable federal regulations, agency policies, and privacy/PII requirements.
Provide courteous, professional customer service to employees, managers, and stakeholders.
Maintain organized, complete, and audit-ready documentation for all activities.
Collaborate effectively with B&B and government client HR teams; escalate complex issues appropriately.
Be flexible in shifting between benefits and HR processing work based on workload demand.
Utilize government systems, tools, and templates in accordance with guidance provided.